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Burgess Inspections, Inc. · 1 day ago

Customer Service Representative - Be the Voice of Excellence at Burgess Inspections!

North Chesterfield, Chesterfield, VA 23236, USA

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

Burgess Inspections, Inc. has been empowering clients to make informed decisions about their homes for 32 years. They are seeking a positive, adaptable Customer Service Representative to serve as the first point of contact for clients, guiding them through scheduling home inspection services and supporting the inspection team.

Consumer Services

Responsibilities

Serve as the friendly, professional "Voice" of Burgess Inspections

Guide clients through scheduling their home inspection services

Support our team of expert inspectors and administrative staff

Help families make informed decisions about their future homes

Contribute to our mission of providing critical safety information to homebuyers

Respond to customer inquiries with enthusiasm and professionalism

Schedule and coordinate inspection services efficiently

Master knowledge of our comprehensive inspection services

Support our inspection team and office administrators

Assist with data entry and marketing initiatives

Contribute ideas for service and process improvements

Qualification

Customer service experienceCommunication skillsProfessional phone etiquetteAttention to detailSales experienceTime managementAdaptabilityCreative problem-solving