OnDefend · 11 hours ago
Technical Writer (Security & Technical Programs)
Jacksonville, FL
Full-time
Hybrid
Mid Level
3+ years expOnDefend is seeking a Technical Writer to support the PMO across a growing portfolio of technical and security initiatives. This role focuses on transforming validated assessment outputs into clear documentation and client-facing deliverables while collaborating closely with security testers and Technical Project Managers.
ConsultingCyber SecurityInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Collaboration with Testers & Delivery Teams
Work directly with Red Team and Application penetration testers to understand assessment scope, methodology, and validated findings
Participate in establishing documentation standards and creating templates to support efficient workflows
Ask clarifying questions and validate assumptions while respecting tester ownership of technical analysis
Ensure tester-provided content aligns with internal reporting standards, tone, and structure
Provide regular metrics tracking the quality of client deliverables
Help convert tester-authored notes, findings, and evidence into polished, client-ready documentation with the support of additional technical SMEs
Produce, edit, and maintain technical documentation and technical deliverable reports across a variety of projects
Translate complex technical concepts (e.g., attack paths, vulnerabilities, architectural risks) into clear, structured written content
Tailor documentation for multiple audiences, including executives, developers, security teams, and non-technical stakeholders
Support creation of executive summaries, technical narratives, and remediation guidance
Create charts and other illustrative visual aids to support executive stakeholder understanding
Help create brief presentations summarizing report results for executive audiences
Provide quality assurance for technical and security reports, ensuring clarity, consistency, and completeness
Maintain and enhance documentation templates, report structures, and style guidelines
Standardize language across findings and recommendations to improve readability and reduce rework
Ensure documentation is prepared for TPM-led delivery, review, and submission
Partner with TPMs to support documentation needs across multiple concurrent projects
Organize and maintain documentation and templates in internal Wikis, PlexTrac report writing software, and derivative Microsoft Word and PDF files
Ensure consistent naming conventions and version control of edited documents
Contribute to documentation standards and continuous improvement initiatives
Qualification
Required
3+ years of experience as a Technical Writer supporting technical, engineering, or security teams
Demonstrated ability to write clear, well-structured documentation for complex technical subjects
Experience collaborating directly with technical practitioners (e.g., penetration testers, red team operators, application security engineers)
Strong command of written English with exceptional attention to detail
Ability to quickly learn new technical concepts and ask effective clarifying questions
Experience working in fast-paced, cross-functional environments
Background in technical editing, report QA, or documentation standardization
Proficiency with documentation and collaboration tools, including: Microsoft Word, PowerPoint, and SharePoint
Collaboration platforms such as MS Teams and Outlook
Comfortable learning new tools and applications
Preferred
Experience supporting penetration testing, Red Team, or Application Security reporting workflows
Familiarity with markdown formatting and git version control
Familiarity with security concepts and frameworks such as OWASP, MITRE ATT&CK, and CVSS
Experience working alongside TPMs, within a PMO, and/or in a service delivery organization
Certifications or training in technical communication or security (nice to have)
Experience with implementing and providing service for supporting IT systems
Company
OnDefend
OnDefend prevents corporate cyber attacks before they happen by strengthening our client’s IT security posture.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Billy S.
Co-Founder - COO, CISO
Recent News
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