Confidential Careers ยท 4 hours ago
Customer Service/Scheduler
Gardena, CA
Full-time
Onsite
Mid Level
$17/hr - $22/hr
3+ years expConfidential company is seeking an Office Customer Service/Scheduler to join their team in Gardena. This role involves providing scheduling support and customer service via phone calls, ensuring a positive experience for internal customers and technicians.
Human ResourcesRecruiting
Responsibilities
Provide scheduling support and other support services via incoming and outgoing phone calls
Perform outgoing customer calls to collect and confirm data, assist with vendors, scheduling, troubleshooting and leave customers and potential customers feeling like a VIP
Educate phone callers about the company and its services
Responsible for reports, data entry, emails and support documentation throughout the work day
Qualification
Required
Previous office experience
Experience as a professional in-house customer service representative
Basic typing skills
Email skills
Computer skills
Exceptional verbal communication skills in English
Exceptional written communication skills in English
Computer savvy and quick to learn new technology
Preferred
Previous experience in an office manager role
Previous experience in an HOA manager role
Previous experience in the construction industry
Previous experience in the pest control industry
Bilingual Spanish
Benefits
401(k)
Dental insurance
Health insurance
Vision insurance
Company
Confidential Careers
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2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase