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Tri Counties Bank · 7 hours ago

Loan Servicing Analyst I or II - Loan Insurance

Chico, California, United States

Full-time

Onsite

Entry, Mid Level

$21/hr - $22/hr

2+ years exp

Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares, dedicated to providing exceptional service for individuals and businesses throughout California. The Loan Servicing Analyst I or II will process exception loan payments, execute loan functions, and support branch personnel in various loan servicing tasks.

BankingFinanceFinancial Services

Responsibilities

Assists department and other business units and branch personnel with loan related matters that may exist after boarding

Maintain adherence to established operational procedures from other departments, providing ongoing monitoring for accuracy

Follow operational programs/procedures/job aids as assigned

Identify payment issues and correct as instructed by senior personnel

Generate simple payoff demand requests on consumer loans

Investigate out of balance conditions and payment errors

With guidance from more senior personnel, resolve discrepancies between Promissory Note and core system

Process various daily Signature queries & Nautilus reports that are time sensitive, including but not limited to: Matured Loan query, Automatic Loan Payment Exception Journal

Provide data to senior management for audit and exam campaigns

Process approved disbursement requests from Construction Lending group

As instructed, process incoming wires for loan related activity. Execute outgoing wires as instructed

Maintain adherence to established operational procedures from other departments, providing ongoing monitoring for accuracy

Follow operational programs/procedures/job aids as assigned. May be tasked with updating

Participate in ongoing product/system implementation as needed/assigned

Along with Senior personnel, review loan structure upon boarding to ensure accuracy of setup, billing, and payment posting hierarchy

Execute adjusting payment entries as instructed

Coordinate more complex payoff calculations on consumer and some business/commercial loans

Provide assistance to internal business units for out of balance conditions and payment errors

Collaborating with appropriate business units as needed, resolve discrepancies between Promissory Note and core system

Process various daily Signature queries & Nautilus reports that are time sensitive, including but not limited to: Matured Loan query, Automatic Loan Payment Exception Journal

Provide data and responses to audit and exam campaigns

Assist in performing loan callback to ensure accuracy

Review, approve, and process disbursement requests

Validate and process incoming wires for loan related activity. Execute outgoing wires as necessary

Qualification

Loan servicing experienceProficient in MS OfficeCommunication skillsOrganizational skillsProblem-solving skills

Required

4 year degree or high school diploma and equivalent work experience

Able to organize and handle multiple tasks

Excellent verbal and written communication skills

Proficient MS Office Skills in Word/Excel/PowerPoint

2-3 years' experience servicing loans or equivalent work experience. Proficient in most facets of the job responsibilities with a working knowledge and understanding of loan servicing. Ability to work and solve problems independently following Tri Counties Bank policies and procedures

Exceptional organizational skills to accommodate multiple areas