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Group 1 Automotive · 13 hours ago

New Car Internet Sales - Newport Lexus

Newport Beach, CA

Full-time

Onsite

New Grad, Entry Level

Newport Lexus, part of Group 1 Automotive, is seeking an experienced Internet Sales Professional to join their team. The role involves demonstrating automobiles, communicating with customers through the internet, and maintaining high customer satisfaction while achieving personal sales goals.

AutomotiveRetailSales

Responsibilities

Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; explaining warranties and services

Communicate and follow up with customers that contact the dealership through the internet

Maintain high CSI score

Prospect daily for potential customers; maintain consistent rapport with previously sold customers

Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction

Continually learn about product updates, features, accessories, inventory and their benefits to the customer

Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers

Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals

Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties, services, and finance

Provide sales management information by completion reports

Attend sales meetings and training sessions as required

Follow all company policies and procedures

Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors