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Omnicell · 1 day ago

Account Manager - Conversions

New York, NY, United States

Full-time

Hybrid

Mid Level

$80K/yr - $125K/yr

3+ years exp

Omnicell is transforming medication management to create safer, more efficient healthcare systems. As an Account Manager, you will be the trusted advisor for customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance.

Health CareHospitalMedical

Responsibilities

Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones

Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively

Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions

Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels

Create and execute account-specific business plans, providing regular updates on progress

Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success

Achieve assigned goals for quota attainment, revenue growth, and account strategy execution

Negotiate and manage contract strategies to maximize customer value and retention

Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary

Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes

Qualification

Sales experienceStrategic account planningNegotiation skillsHealthcare knowledgeCRM tools proficiencyCommunication skillsProblem-solving skillsCollaboration skills