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Giant Spoon · 1 day ago

Account Manager

New York, United States

Full-time

Hybrid

Entry Level

$75K/yr - $87K/yr

1+ years exp

Giant Spoon is an agency focused on enhancing brand experiences, and they are seeking an Account Manager who will manage client relationships and collaborate with cross-functional teams. The role involves overseeing project lifecycles, facilitating communication, and ensuring timely delivery of creative work.

AdvertisingDigital Media

Responsibilities

Serve as steward of the brand while always having an eye on pushing for the best creative work

Act as Client point of contact and representative of the agency, helping with presenting estimates, SOWs, project status, and deliverables

Support reviewing creative and strategic briefs with an eye toward Client’s business goals

Coordinate and facilitate internal and client meetings

Own all internal correspondence such as crafting meeting reports; recap internal meetings, feedback, decisions and deliverables in writing for dissemination to the team

Create and maintain account/project status reports

Gather and translate Client feedback in accordance with their goals

Help manage and monitor project lifecycles by coordinating day to day workflow, timelines, and milestones; working with team to help drive scheduled deliverables, relay revision requests, record progress and help tackle obstacles as they arise

Establish clear checkpoints to facilitate collaboration between the internal departments involved in the creative development process

Advocate for internal, cross functional teams (strategy, creative, production) to maintain integrity of the work, while staying on schedule and on budget

Co-own management of all client billing alongside Giant Spoon billing team

Manage internal asset management, talent usage and asset trafficking, in partnership with the Production team

Maintain an ongoing knowledge of ongoing competitive advertising and category trends and keeping the larger team in the know

Qualification

Account managementProject managementEffective communicationAttention to detailCollaborationTechnology passionGoogle SuiteSlackMicrosoft OfficePresentation skillsAdaptabilityFeedback skillsFostering relationships