Patient Services Representative jobs in United States
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UPMC · 3 days ago

Patient Services Representative

positionPittsburgh, PA
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

UPMC is a healthcare provider dedicated to service excellence, and they are seeking a Patient Services Representative to welcome patients and manage their financial obligations. This role involves scheduling appointments, collecting payments, and ensuring a positive experience for patients and families.

BiotechnologyHealth CareHospitalMedical
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H1B Sponsor Likelynote

Responsibilities

Greet patients warmly, guides them through self-arrival technology or check-in, and collects copayments at the point of service
Confirm/update patient information, schedule follow-up appointments, and connect patients to resources for ancillary services
Provide clear instructions, follow up on unresolved patient needs, and take appropriate action for service recovery
Register patients for Biometrics, promote MyUPMC, assist with financial education, verify insurance, and obtain consent forms
Handle phone calls, assist with administrative tasks, and other duties as needed

Qualification

Customer service experienceHealth records systemsMedical terminology knowledgeProficient typing skillsHigh school diplomaAssociates DegreeLicensure certifications

Required

High school graduate or equivalent is required
Licensure, Certifications, and Clearances: Act 31 / Act 33 / Act 34 / Act 73

Preferred

Associates Degree preferred
Two years of experience in a high volume medical / billing / fiscal or customer service function is preferred
Previous Outpatient office experience is preferred
Prior experience with Medipac, Epic, or other health records systems is preferred
Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred
Knowledge of medical terminology is preferred

Company

UPMC

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UPMC is one of the leading nonprofit health systems in the United States. A $10 billion integrated global health enterprise headquartered
dateFounded in 1893
location
Pittsburgh, Pennsylvania, USA
people-size10001+ employees
web-link
https://www.upmc.com/

H1B Sponsorship

UPMC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (4)
2022 (7)
2021 (7)
2020 (13)

Funding

Current Stage
Late Stage
Total Funding
$0.46M
Key Investors
Appalachian Regional Commission
2024-09-18Grant· $0.46M

Leadership Team

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Leslie Davis
President and CEO
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Frederick M. Hargett
Chief Financial Officer
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Recent News

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Business Feed
UPMC boosts Q3 operating revenue 13% to $25 billion
2025-11-28
Company data provided by crunchbase