Apex Skin ยท 6 hours ago
Office Manager
Akron, OH, US
Full-time
Onsite
Senior Level
5+ years expApex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. The Office Manager will drive operational excellence, financial performance, and regulatory compliance within a high-volume dermatology practice while overseeing daily clinical and administrative operations.
Cosmetic SurgeryHealth CareMedical
Responsibilities
Lead and manage all clinical and administrative staff, including hiring, onboarding, training, scheduling, performance management, and payroll approval
Foster a positive, high-performing culture through coaching, team huddles, and clear communication
Oversee daily office operations to ensure optimal patient flow, service excellence, and operational continuity
Serve as the primary clinical and operational liaison for Providers, the Regional Manager, and cross-functional teams
Maintain full P&L responsibility, including budgeting, expense control, billing oversight, and revenue cycle optimization
Ensure strict compliance with OSHA, HIPAA, MIPS, and all regulatory requirements; maintain audits, logs, and documentation standards
Monitor clinical documentation, chart audits, dashboards, and performance metrics; analyze data and report trends to leadership
Oversee MA and MR training programs, ensuring competency validation, documentation, and continuous education
Manage provider schedules, smart scheduling optimization, and collaboration with Call Center leadership on triage and scheduling protocols
Maintain medical supply inventory and approve all ordering to support uninterrupted clinical operations
Support practice growth through collaboration with internal departments, marketing initiatives, and patient engagement strategies
Step into clinical or front-office functions as needed to ensure seamless operations
Travel as required and perform additional duties as assigned by the Regional Manager
Qualification
Required
5+ years of medical office management or healthcare leadership experience
Proven ability to lead, coach, and develop teams in a fast-paced, patient-centered environment
Strong financial acumen with demonstrated experience in revenue cycle management and insurance operations
Advanced communication, problem-solving, and conflict-resolution skills
Proficiency with EHR systems, Microsoft Office (including Excel), and reporting tools
Data-driven mindset with the ability to analyze metrics and implement operational improvements
High school diploma or equivalent required
Preferred
Bachelor's degree in Healthcare Administration, Business, or a clinical certification (LPN, CMA) preferred
Company
Apex Skin
Transforming lives through healthy skin
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jorge Garcia-Zuazaga, MD, MBA, FAAD, FACMS
Founder/CEO
Company data provided by crunchbase