Appellation Healdsburg · 1 month ago
Senior Event Manager
Healdsburg,CA,US
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
5+ years expAppellation Healdsburg is a new hotel brand that merges culinary and hospitality elements, aiming to celebrate local culture and craftsmanship. The Senior Event Manager is responsible for overseeing the planning and execution of complex, high-profile events while ensuring operational excellence and a premier guest experience.
Hospitality
Responsibilities
Own the planning and execution of large-scale, multi-day, and VIP events
Act as the primary escalation point for complex client needs or on-site challenges
Translate high-level event vision into executable operational plans
Anticipate risk and proactively resolve issues before they impact the guest experience
Build trusted relationships with top-tier clients, planners, and repeat partners
Lead high-level planning calls, executive site visits, and final detail meetings
Partner with Sales to support client retention, rebookings, and strategic accounts
Represent the hotel in a polished, confident, and consultative manner
Lead cross-functional alignment with Culinary, Beverage, Banquets, AV, Front Office, Housekeeping, Spa, and Engineering
Conduct and lead pre-event meetings for complex programs
Oversee on-site execution, service flow, and team performance during events
Ensure flawless transitions between event components, spaces, and days
Review and interpret complex contracts, including attrition, concessions, and custom clauses
Manage budgets, guarantees, and final billing with a high level of accuracy
Identify strategic upsell opportunities while protecting margins
Ensure events meet or exceed revenue and profitability targets
Mentor and support Event Managers through coaching, shadowing, and feedback
Assist in onboarding and training new team members
Share best practices, templates, and process improvements
Provide leadership coverage in the absence of the Director of Events
Serve as a power user for event management systems (e.g., Delphi, Amadeus, Social Tables, Tripleseat)
Ensure documentation is thorough, accurate, and timely
Identify operational inefficiencies and recommend process improvements
Champion brand standards and consistency across all events
Qualification
Required
5–8+ years of event management experience, preferably in a hotel or resort setting
Proven experience managing complex, high-revenue events and multi-day programs
Strong financial acumen with experience in contracts, billing, and event profitability
Exceptional leadership, communication, and decision-making skills
Ability to remain calm, decisive, and guest-focused under pressure
Flexible schedule including evenings, weekends, and holidays
Preferred
Luxury or lifestyle hotel experience
Experience mentoring or leading event teams
Advanced knowledge of banquet operations, F&B and AV coordination
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
Appellation Healdsburg
Opening in late summer 2025, Appellation Healdsburg represents the beating heart of our culinary-first hospitality vision.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase