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Caterpillar Inc. · 7 hours ago

Information Technology Manager

East Peoria, IL

Full-time

Onsite

Mid, Senior Level

$148K/yr - $222K/yr

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The IT Manager will oversee a team responsible for Local Area Network (LAN), Wireless LAN (WLAN), and Network Access Controls (NAC), ensuring effective network administration and support across the Americas while managing strategic IT projects and vendor relationships.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Manage a team of approximately 25 individuals across multiple global locations comprised of Caterpillar full-time, agency, and managed service partners delivering the following services:

Americas network administration and support for the LAN, WLAN, and NAC

Enterprise network architecture for LAN/WLAN/NAC services

Procurement of network LAN/WLAN/NAC components, software, global maintenance agreements, and statement of work contracts

Asset management of LAN/WLAN/NAC assets

Vulnerability management of LAN/WLAN/NAC components

Leadership and career development support, as well as regular performance evaluations and feedback

Manage relationships with LAN/WLAN/NAC hardware suppliers

Monitor and drive improvement to enterprise LAN/WLAN/NAC services

Manage an IT expense budget of $15M+ USD / year

Manage the Caterpillar IT Offer-to-Sell process for LAN/WLAN/NAC services

Manage relationships with internal and external suppliers

Manage procurement of network components, software, global maintenance agreements, and statement of work contracts

Manage strategic IT projects including the continuous refresh of enterprise network LAN/WLAN/NAC infrastructure

Manage the development of strategic IT roadmaps for LAN/WLAN/NAC services

Manage risk vulnerabilities for LAN/WLAN/NAC components

Manage team documentation to ensure standard work is defined, monitored, and supported to achieve and maintain compliance to internal policies and procedures, including those relating to Cybersecurity and IT General Controls

Serve as escalation point for LAN/WLAN/NAC-related incident tickets as defined by ITSM processes

Qualification

LAN ManagementWLAN ManagementNetwork Access ControlsVendor ManagementBudget ManagementAnalytical ThinkingTalent ManagementLeadershipCommunication SkillsProblem Solving

Required

Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan

Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there

Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers)

Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization

Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation

Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems

Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change

Preferred

Excellent problem solving and communication skills

Experience developing budget/expense management updates, forecast projections, and facilitating stakeholder and sponsor updates

Experience (technical or leadership) in related infrastructure with a broad background in systems hardware, system software, support, and development methodologies

Experience with business planning, project management, and customer needs management

Broad knowledge of one or more applications or infrastructure components

Good interpersonal, teaming, leadership, and communications skills

Prior network and/or datacenter experience (technical or leadership)