Collections & Deductions Specialist jobs in United States
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Brilliant® · 11 hours ago

Collections & Deductions Specialist

positionDeerfield, IL
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$27/hr - $30/hr

Brilliant® is a company seeking a Collections & Deductions Specialist who will play a crucial role in deduction resolution and B2B collections. The specialist will work closely with customers, carriers, and internal teams to ensure timely resolution of deduction issues and maintain cash flow.

Staffing & Recruiting
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Growth Opportunities

Responsibilities

Investigate customer deductions related to shortages, damages, pricing discrepancies, incentives, and other invoice-related variances
Research and validate supporting documentation including remittances, PODs, freight claims, and internal shipment records
Communicate with customers to clarify deduction issues and collaborate with Customer Service, Credit, Sales, and Logistics to drive timely resolution
Work directly with carriers to obtain PODs or file freight claims when required
Ensure all documentation meets internal standards for issuing timely and accurate credit memos
Manage high-volume big-box retailer deductions
Perform soft B2B collections by emailing customers, requesting payment status, and reviewing open AR items
Navigate customer portals to gather deduction back-up, confirm payment dates, or validate disputes
Monitor aging reports, track follow-ups, and maintain accurate documentation in Excel and internal systems
Partner cross-functionally to remove payment barriers and accelerate cash application

Qualification

Deduction resolutionB2B collectionsExcel skillsERP familiarityCommunication skillsProblem-solving skills

Required

Hands-on deduction experience with major big-box retailers
Prior experience resolving invoice-related deductions (shortages, pricing, damages) and obtaining remittances/PODs
Strong communication and problem-solving skills; able to work effectively across departments and with external stakeholders
Experience with B2B collections; comfortable with email-based outreach and portal navigation
Solid Excel skills and familiarity with ERP environments

Benefits

Medical, Dental, Vision Insurance
401k

Company

Brilliant®

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About Brilliant® Brilliant is an award-winning staffing and recruiting firm that provides direct-hire and contract staffing services in accounting, finance, technology, and business operations serving businesses across the continental U.S.
dateFounded in 2009
location
Chicago, IL, US
people-size51-200 employees
web-link
https://www.brilliantfs.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Jim Wong, (Inactive CPA)
Founder and Board Member
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Company data provided by crunchbase