American Express · 1 month ago
Manager - Account Development (REV Team)
Phoenix, Arizona, United States
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $150K/yr
5+ years expAmerican Express is a company with a long history of innovation and a commitment to its customers and employees. They are seeking a Client Manager to manage a portfolio of Large Enterprise clients, focusing on retaining and growing these accounts through strategic relationship management and optimization of client programs.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Meet charge volume and growth targets for your portfolio - by identifying opportunities to retain and grow across a range of clients; build and execute clear strategies to achieve targets
Act as a payment’s expert, offering proactive insights and best practices to optimize client programs, reduce costs, and improve efficiency
Navigate complex client situations, resolve escalated issues, and collaborate with internal teams to remove barriers and maximize client value
Cultivate relationships with key decision-makers to drive program optimization and growth
Engage, develop, and influence mobilizers at multiple levels within client organizations to showcase American Express’ differentiated value
Lead proposal development and pricing for renewals and expansion opportunities; negotiate client contracts and oversee solution implementation
Partner closely with U.S. Account Growth (USAG) organization on identifying and executing growth opportunities
Qualification
Required
Minimum of 5 years prior strategic relationship management and/or sales experience
Must possess a sense of urgency and deep resilience to drive results and win
Experience with managing complex and challenging clients
Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies
Entrepreneurial approach to portfolio management; able to identify opportunities and manage through the sales process
Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth
Effective oral and written communication skills, with the ability to influence internal and external partners
Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance
Ability to effectively present products, technical solutions, and financials to clients in a strategic manner
Ability to travel up to 20% of the time
Ability to work in a hybrid PHX environment
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
CB Insights
2026-01-23
2026-01-22
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