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Navy Federal Credit Union · 2 days ago

Senior Compliance Officer

Pensacola, FL

Full-time

Hybrid

Senior Level

$112K/yr - $163K/yr

Navy Federal Credit Union is a leading financial institution dedicated to serving military members and their families. They are seeking a Senior Compliance Officer to monitor and ensure compliance with federal and state laws related to collections and other financial regulations, while advising management on compliance issues and leading teams to implement compliance requirements.

AssociationFinancial ServicesNon Profit

Comp. & Benefits

Responsibilities

Ensures products, services, and operations are in compliance with all legal and regulatory requirements: monitors, researches, and analyzes complex questions relating to governance including federal and state laws, regulations, staff commentaries, court decisions, legal opinions, trade association guidance, Government Sponsored Enterprise guidelines, Instructions, and other resources

Develops, coordinates and executes plan to monitor Collections practices, including but not limited to phone calls and written correspondence

Reviews and assists in the preparation of responses to complaints related to banking/credit union transactions

Employs technical compliance expertise to resolve complex compliance issues

Counsels and advises management and operating units on requirements of applicable laws and regulations

Selects, analyzes, and disseminates applicable compliance information to appropriate management and operating units

Prepares written and oral analyses, reports and other communications for management and operating units

Leads teams to implement new or changed compliance requirements

Participates on teams to develop compliant products and services

Evaluates, selects, and maintains resources and materials for the compliance library

Emphasizes compliance in regular contacts throughout the organization

Monitors, researches, and analyzes federal and state laws and regulations, legislative and regulatory proposals, legislative agendas, legislator activities, trade association efforts, and other third party activities to make recommendations to senior management on complex positions and courses of action consistent with organizational mission, strategic plan, and operations

Assesses internal input and external stances on proposed legislation and regulations

Summarizes the issues, as appropriate, requests input, and distributes copies of proposed legislation and regulations to management

Responds to various compliance inquiries from the organizations’ operating units

Conducts internal compliance reviews. Advises appropriate managers and supervisors of findings. Recommends corrective actions

Supports senior management on matters relating to compliance, legislative and regulatory proposals, and other public policy matters by preparing research papers, compliance opinions, correspondence, talking points, etc

Maintains liaison with external groups and represents in external meetings as appropriate

Performs other related duties as required or appropriate

Qualification

Compliance experience in CollectionsFair Debt Collections Practices ActResearchingAnalyzing lawsData collectionProject managementInterpersonal skillsBachelor's degreeGraduateLaw degreeCertification as compliance professional

Required

Bachelor's degree in related field or the equivalent combination of training, education, and experience

Experience in researching and analyzing complex laws and regulations, staff commentaries, legal opinions, court decisions and other documentation and the analysis of operations to determine and ensure compliance

Ability to support and promote an effective, ongoing credit union regulatory compliance program

Thorough knowledge of compliance issues, laws and regulations relating to Collections (loss mitigation, foreclosure and bankruptcy); Real Estate Settlement Procedures Act; Fair Debt Collections Protection Act; unfair, deceptive, abusive acts or practices (UDAAP); Equal Credit Opportunity Act; Servicemembers Civil Relief Act; as well as the Consumer Financial Protection Bureau's complaint processes

Experience with debt collection related to banking/credit union transactions

Demonstrated ability to effectively communicate complex issues both verbally and in writing

Demonstrated highly effective interpersonal skills for working closely with internal organizational units and for effective representation of organizational positions on issues with external parties and groups

Thorough knowledge of project management, operations analysis and legislative staff work procedures

Ability to lead and manage projects

Ability to work independently on multiple issues concurrently and to exercise independent judgment in establishing priorities

Ability to organize work, make sound decisions and exercise good judgment

Preferred

Graduate or law degree in related area

Working knowledge of Privacy, Fair Credit Reporting Act, Americans With Disabilities Act, Truth in Lending Act, Telephone Communications Practices Act, applicable state collection laws and Vendor Oversight

Experience in conducting, monitoring, and assessing risk associated with regulatory compliance issues

Experience with data collection and management, including Sharepoint, Excel, etc

Thorough knowledge of the current and future challenges facing the credit union movement

Certification as a credit union compliance professional by a widely recognized certification authority