Maesa · 6 hours ago
Director, Quality
New York, United States
Full-time
Hybrid
Director/Executive
$155K/yr - $165K/yr
8+ years expMaesa is a next-gen beauty company transforming the industry by incubating innovative brands and making prestige beauty accessible. The Director of Quality will develop and execute the enterprise-wide Quality Management Strategy, ensuring compliance with regulatory standards and leading quality teams across various functions.
CosmeticsManufacturing
Responsibilities
Develop and execute the enterprisewide Quality Management Strategy aligned with business, regulatory, and customer expectations
Set Quality vision, KPIs, and continuous improvement roadmaps across the organization
Lead, mentor, and develop Quality teams across manufacturing, packaging, suppliers, and labs
Serve as the senior voice of Quality in executive leadership meetings, commercial reviews, and operational steering teams
Own and maintain the company’s Quality Management System (QMS), ensuring global alignment with FDA, ISO 9001, ISO 22716, cGMP, and market-specific regulations
Approve and govern quality policies, SOPs, work instructions, and technical standards
Drive internal and external audits; manage corrective/preventive actions (CAPA)
Oversee data integrity, documentation practices, and digital quality tools
Ensure all formulations, packaging, labeling, and finished goods meet established quality and safety standards
Partner closely with R&D, Packaging Development, Operations, Procurement, and Regulatory to design quality into products from concept through launch
Approve product specifications, packaging test methods, quality attributes, and release criteria
Partner with Regulatory and R&D to ensure stability programs, shelf-life requirements, and consumer safety evaluations
Lead the implementation of Supplier Quality Management (SQM), including qualification, auditing, scorecards, and risk mitigation
Validate manufacturing processes (IQ/OQ/PQ) and ensure robust process controls at internal and contract manufacturing sites (CMOs)
Monitor plant quality performance, driving metrics such as First Pass Yield, deviations, consumer complaints, and nonconformance rates
Deploy quality improvement initiatives such as Six Sigma, Lean, SPC, and root cause analysis
Ensure compliance with global CPG regulatory bodies (FDA, EPA, EU, Health Canada, ASEAN, etc.)
Lead product quality risk assessments and implement preventive systems across the supply chain
Manage product incident investigations, recalls, and crisis-management protocols
Serve as the primary liaison with regulatory agencies and third-party certification bodies
Oversee systems for consumer feedback, complaint trending, safety monitoring, and early-warning signals
Ensure timely investigation, documentation, and closure of consumer-impacting issues
Lead cross-functional reviews to reduce recurrence and improve customer satisfaction
Identify systemic issues and quality trends to drive corrective/preventive action
Promote a quality culture across R&D, supply chain, manufacturing, and commercial teams
Lead training programs on GMPs, product stewardship, and quality best practices
Implement digital transformation initiatives that enhance data visibility and quality automation
Act as strategic partner to Packaging Development, ensuring packaging meets safety, integrity, manufacturability, and sustainability requirements
Collaborate with Supply Chain on network reliability, inventory quality, and logistics controls
Partner with Legal, Regulatory, and Marketing to validate product claims and packaging compliance
Work with Finance on quality-related cost management (CoQ/CoPQ)
Build and manage the Quality budget, forecasting resource needs across sites and programs
Justify capital investments in quality labs, equipment, and testing capabilities
Optimize operating costs while maintaining compliance and product integrity
Qualification
Required
Bachelor's or Master's degree in Chemistry, Biology, Microbiology, Engineering, Cosmetic Science, or related scientific/technical field
8+ years of QC/QA experience in cosmetics or personal care, including 3–5 years in a leadership role
Strong understanding of cosmetics GMP, ISO 22716, FDA and EU regulations
Experience leading external audits and maintaining regulatory compliance programs
Expertise in batch record review, stability programs, SOP management, and validation strategies
Skilled in CAPA systems, risk management (ICH Q9), Six Sigma/Lean, and LIMS
Strong understanding of cGMPs, HACCP, FSMA, and CPG quality standards
Experience with lab testing, SPC, and data analysis
Proficiency with quality management/documentation platforms
Demonstrated ability to lead and influence cross-functional teams
Strong decision-making, problem-solving, and risk assessment capabilities
Excellent written and verbal communication skills across technical and non-technical audiences
Preferred
ISO 9001 / ISO 22716 Lead Auditor
ASQ certifications (CQE, CQA, CQM)
HACCP (Lead Auditor or equivalent)
BRCGS / SQF auditing experience (preferred)
Benefits
Health insurance coverage
Wellness programs
Life and disability insurance
Retirement savings plans
Generous paid time off
Hybrid office setup
Paid leave options
Company
Maesa
The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible.
201-500 employees
H1B Sponsorship
Maesa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (5)
2022 (2)
2021 (4)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Tikehau CapitalAndera Partners
2019-03-28Acquired
2015-06-01Debt Financing
2014-10-14Series Unknown
Leadership Team
Gregory Mager
Co-Founder
Zaheer Ferguson
Group CFO
Recent News
2025-09-17
2025-08-13
Company data provided by crunchbase