Charles Schwab · 17 hours ago
Senior Manager, Digital Assets Surveillance and Investigations
Charles Schwab is a financial services company committed to innovative solutions in the finance industry. They are seeking a Senior Manager for Digital Assets Surveillance and Investigations to lead complex investigations into suspicious activities related to digital assets, while providing subject matter expertise and training to team members.
Financial Services
Responsibilities
Perform all the core functions of the Digital Assets AML Investigator position, which includes review of escalated cases for suspicious activity; conduct risk related research; demonstrate strong written and verbal presentation skills; maintain knowledge of AML red flags and industry trends; and demonstrate the ability to meet individual proficiency targets
Responsible for cases which include a deeper level of analysis, more complicated research, and greater exposure to lesser-known protocols, blockchains, products and transaction types. This may also include trading-related analysis, derivative investments, organizational/entity accounts, etc
Serve as a subject matter expert on all matters related to digital assets AML investigations, which includes on-chain research techniques, blockchain analytics best practices, evolving crypto financial crimes trends, emerging regulatory requirements, and developments in the DeFi/Web 3 ecosystem
Facilitate new hire onboarding and cross training of investigators on the AML Investigations Team, acting as the primary point of contact for new hires and existing investigators concerning digital asset investigation handling inquiries and delivering performance feedback
Influence the culture, expectations, standards and processes in addition to serving as a leader of the new Digital Assets Investigations function
Understand the needs and vulnerabilities of the BSA/AML Digital Assets Program to provide recommendations to strengthen the effectiveness of Schwab’s overall BSA/AML Program, including systems, vendor tools, workload management efforts, and process improvement initiatives
Work collaboratively with other financial institutions, law enforcement authorities, and regulatory bodies to investigate suspicious account activity
Review and evaluate essential case elements to ensure consistent and comprehensive investigations have been satisfactorily completed. May participate in the approval of regulatory reports and narratives
Provide support to internal and external audit teams on the gathering and analyzing of clients, accounts and transactions. May have a role in presenting facts to a group of individuals involved in the oversight
Assist with updating job aids and procedure documents
Demonstrate Schwab core values within the Financial Crimes Risk Management department
Qualification
Required
Minimum of five years of experience in the financial services industry with a deep understanding of BSA/AML laws, regulations, and practices
2+ years of experience working in the digital asset space
2+ years of crypto investigations experience in AML/BSA/Fraud prevention, with the demonstrated ability to handle increasingly complex cases
Intimate knowledge of the greater digital assets ecosystem, including cryptocurrencies, stablecoins, and decentralized finance (DEXs/DApps/bridging/swapping/staking/lending)
Significant experience with blockchain analytics tools (e.g., TRM Labs, Elliptic, Chainalysis) and conducting digital assets investigations using these products
Experience investigating crypto AML & fraud typologies such as peel chains, mixers/privacy wallets, 'Pig Butchering' scams, romance scams, use of DeFi protocols to obfuscate prior activity, address poisoning, crypto dust, and more
Passionate about the digital assets ecosystem and experience with using crypto
Strong comprehension of evolving digital asset regulations and compliance requirements, both nationally and internationally
Experience hiring, training, and mentoring new and experienced associates
High level working knowledge of AML/BSA policies, regulatory requirements, and trends within the brokerage and bank industries
Advanced written and verbal communications skills, including the ability to deliver complex presentations to Sr. Leadership
Strong understanding of various banking and/or brokerage products
Demonstrated history of sound decision-making skills, with the ability to operate in a leadership capacity
Effective analytical skills and demonstrated initiative and creativity in problem solving
Ability to work well under pressure, while remaining flexible, and staying motivated in a repetitive work environment
Excellent PC skills including experience working with spreadsheets and database management systems
A bachelor's degree or equivalent work experience in the brokerage, bank, and/or AML Compliance industries
Preferred
FINRA Series 7 or 99 licensing (Preferred)
Certified Anti-Money Laundering Specialist (CAMS) certification (Preferred)
Certifications from leading blockchain analytics firms (Preferred)
Company
Charles Schwab
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Funding
Current Stage
Late StageRecent News
2025-10-04
Morningstar.com
2025-09-28
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