Chetola Resort & Conference Center · 21 hours ago
Collections Administrator
Miami, FL
Full-time
Onsite
Entry Level
2+ years expChetola Resort & Conference Center is seeking a Collections Administrator responsible for ensuring timely customer payments and resolving outstanding debts. This role involves monitoring accounts receivable, contacting customers about overdue payments, and assisting with various accounting activities.
HospitalityResorts
Responsibilities
Proactively monitor customer accounts to identify outstanding balances
Using a customer centric approach, take the necessary actions to encourage timely payments
Resolve all billing and customer credit issues by actively addressing any disputes, resolving outstanding issues, invoice research and investigation
Book invoices and prepare for payments, resolving discrepancies and issues where necessary
Investigating historical account information, updating account status records, and recording collection efforts
Developing relationships with customers and supporting internal counterparts
Report on collection activity and accounts receivable status
Conduct monthly reconciliations, maintain payments and records
Escalation to management of all open financial issues
Develop and maintain the SOPs for the department
Provide clerical and administrative support to management as requested
Other accounting, administrative, and clerical duties as assigned, focus on collections
Qualification
Required
Bachelor's degree in Accounting, Finance, or equivalent with 2 or more years of experience in finance, accounting, collections, or billing
Bilingual Spanish and English; English speaking ability at the intermediate or above level
Basic knowledge of accounting principles
Knowledge of MS Excel, Word and PowerPoint software
Must have strong organizational and time management skills
High level of confidentiality
Basic to intermediate experience using Windows operating system and Microsoft software applications is required
Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people
Benefits
Competitive Wages.
Fully paid medical, dental, and vision insurance for you and your family.
We provide a 401k Plan with a generous contribution.
Discretionary bonuses.
And, much more!
Company
Chetola Resort & Conference Center
Discover the Best Kept Secret in NC for Meetings & Events Conveniently located in the midst of the North Carolina Blue Ridge Mountains and within walking distance to the quaint mountain village of Blowing Rock, Chetola Resort & Conference Center is perfectly designed to help you get away from the big city, and help you Elevate your stay! Corporate meetings, training, and planning retreats are our passion.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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