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Another Source · 19 hours ago

Benefits Consultant - University of North Carolina at Charlotte

Charlotte, NC

Full-time

Hybrid

Mid Level

$47K/yr - $64K/yr

3+ years exp

Another Source is proud to partner with UNC Charlotte, a leading urban research university, to recruit a Benefits Consultant – Retirement & Employee Services. This role supports over 4,000 faculty and staff through the administration of retirement and employee benefits, ensuring compliance and excellent service while guiding employees through key career transitions.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Serve as lead benefits consultant for retirement plans including Teachers’ and State Employees’ Retirement System (TSERS), Optional Retirement Plan (ORP), and Phased Retirement

Conduct early-, mid-, and end-career retirement consultations regarding eligibility, options, and retirement processes

Advise employees on supplemental retirement plans, including enrollment, contribution limits, changes, cancellations, and leave payout deferrals

Enter, monitor, and reconcile retirement transactions to ensure accuracy and compliance

Monitor retirement contributions and identify potential compliance issues

Generate pension spiking calculations and related reporting for TSERS participants

Calculate and process special separation allowances for eligible law enforcement personnel

Provide consultation and support to former retirees as needed

Serve as lead consultant for employee benefit separations, ensuring accurate review of reports and timely benefits actions

Enter and monitor separation-related transactions in benefits and payroll systems

Prepare and send collection letters and process exception requests when required

Support Reductions in Force (RIF), including:

Requesting Discontinuation Service Retirement (DSR) for eligible TSERS participants

Developing individualized discussion guides

Consulting affected employees on benefits impacts and available options

Manage benefits cases and tickets across multiple platforms, including:

EBenefits and Empyrean

TSERS reconciliations, error resolution, and reporting

ORP vendor platforms and UNC System ORP database entries

Supplemental retirement vendor actions and payroll file loads

Calculate and process Longevity Pay

Consult employees and adjust deductions related to NC Flex Dependent Day Care discrimination testing results

Track Personal Leave offers and responses and coordinate system entries

Support benefits education and outreach, including events, communications, and website updates

Develop and deliver benefits presentations for orientations, retirement planning, and enrollment periods

Provide backup support for onboarding, prior service credit, qualifying life events, benefits platform administration, and payroll file loads

Document procedures, recommend process improvements, and perform other duties as assigned

Qualification

Benefits administrationRetirement planningCompliance monitoringMicrosoft ExcelData analysisProcess improvementCommunication skillsPresentation skills

Required

Bachelor's degree in a related field and three years of experience in HR benefits administration; or an equivalent combination of education and experience

Advanced proficiency in Microsoft Excel

Strong written and verbal communication skills with the ability to communicate effectively with a diverse workforce