California Governor's Office of Emergency Services · 3 days ago
988 Program Administrator
Sacramento, CA
Full-time
Hybrid
Mid, Senior Level
$7,276/mo - $9,107/moThe California Governor's Office of Emergency Services (Cal OES) is a leader in emergency management and homeland security. The 988 Program Administrator will coordinate the statewide 9-8-8 system and manage materials and fiscal operations while ensuring compliance with federal standards.
Cyber SecurityGovernmentPublic Safety
Responsibilities
Leads Cal OES’s efforts related to the Miles Hall Lifeline and Suicide Prevention Act (Chapter 747, Statutes of 2022 [Assembly Bill 988]) in compliance with existing federal law and standards governing the National Suicide Prevention Lifeline Network
Coordinates, plans, and organizes the work of multidisciplinary professional and administrative staff that design, implement, and maintain the statewide 9-8-8 system
Responsible for managing all matters relative to 9-8-8, including contracts related to 9-8-8 and interaction with over 12 9-8-8 lifeline crisis centers that interface with over 400 PSAPs
Researches, prepares, proposes, and facilitates the implementation of policies, processes, and procedures used to deliver and manage the statewide 9-8-8 system
Continuously evaluates the program’s capabilities, develops and proposes plans to improve efficiencies to reach 9-8-8 Lifeline Systems goals, and ensures consistency with the Department’s strategic direction in program and operational plans
Qualification
Required
Ability to lead through influence rather than authority
Comfortable representing the program at executive, legislative, and national levels
Skilled at consensus-building among agencies with differing priorities
Strong policy analysis and development skills, particularly in complex or undefined policy environments
Strategic thinker capable of developing long-term roadmaps and system improvement plans
Strong research skills with the ability to evaluate emerging technologies, mandates, and best practices
Exceptional written communication skills for policies, briefs, legislative analyses, and reports
Skilled facilitator for meetings, requirements-gathering sessions, and stakeholder workshops
Professional, diplomatic, and respectful when engaging with internal and external partners
Ability to understand and apply complex technical concepts
Comfortable working with technical subject matter experts to evaluate and implement solutions
Strong project coordination and organizational skills
Experience developing statements of work and managing vendor performance
Ability to monitor scope, schedule, budget, and compliance
Financial acumen to develop funding models, budgets, and revenue forecasts
Takes ownership of outcomes and proactively identifies risks and solutions
Benefits
Free Parking
Electric Carport
Excellent CalPERS state pension plan
401(k) and 457(b) Plans
Flexible Schedules
Generous paid time off
Health, dental & vision insurance for the employee or the employee's family
Investment in careers development
Company
California Governor's Office of Emergency Services
California faces numerous risks and threats to our people, property, environment and is prone to earthquakes, floods, significant wildfires, cybersecurity attacks, as well threats to homeland security.
Founded in 1943
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kham Xiong
Chief Data and Innovation Officer/CISO
Michael Crews
Chief Information Officer
Recent News
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2025-05-01
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