Director of Retail Operations jobs in United States
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Wolfgang Puck Catering · 1 day ago

Director of Retail Operations

positionHouston, TX
timeFull-time
remoteOnsite
seniorityDirector/Executive
money$70K/yr - $75K/yr

Wolfgang Puck Catering is committed to creating exceptional hospitality-driven experiences. As Director of Retail Operations, you will lead a dynamic retail food program, overseeing multiple concepts and ensuring high standards of service and quality while managing a team of associates.

Event ManagementEventsFood and BeverageHospital

Responsibilities

Lead day to day operations across Food Hall, concessions, pop-ups, and coffee bar
Manage, coach, and develop a team of approximately 20 associates
Ensure consistent standards for service, food quality, cleanliness, and brand presentation
Oversee scheduling, labor planning, and daily staffing needs in a seven day a week operation
Maintain a visible presence on the floor to support guests and teams
Partner with culinary, facilities, and client stakeholders to ensure smooth execution
Uphold all safety, sanitation, and operational standards

Qualification

Operational managementTeam developmentLeadership experienceGuest-facing environmentFlexible mindsetProblem solvingCollaboration

Required

Leadership experience in restaurants, hotels, resorts, or other high volume hospitality environments
Proven ability to lead and develop hourly teams
Strong operational foundation with a hands on leadership approach
Ability to manage multiple service points in a guest facing environment
Comfortable operating within a seven day a week schedule

Preferred

Experience in cultural institutions, attractions, or public venues preferred but not required

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Company

Wolfgang Puck Catering

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Wolfgang Puck Catering provides event catering services for social gatherings, weddings, corporate functions, and private dining.
dateFounded in 1998
location
Los Angeles, California, USA
people-size1001-5000 employees
web-link
https://wolfgangpuckcatering.com

Funding

Current Stage
Late Stage

Leadership Team

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Barbara Lazaroff
Co-founder
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Eric Klein
Vice President of Culinary / Partner
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