Dana-Farber Cancer Institute · 11 hours ago
Clinical Scheduling Specialist
Boston, MA
Full-time
Hybrid
Entry Level
$46K/yr - $54K/yr
1+ years expDana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. The Clinical Scheduling Specialist I is responsible for scheduling appointments, liaising among patients, families, and providers, and managing complex scheduling tasks in a high-volume environment.
CommunitiesHealth CareHealth DiagnosticsHospitalNon ProfitOncology
Responsibilities
Schedules and reschedules appointments for patients in the Jimmy Fund Clinic
Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children’s Hospital
Coordinates multiple specialty visits at Boston Children’s Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care
Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines
Triages scheduling phone calls for disease group and covering disease groups if applicable
Serves as a liaison between patient/family/provider
Possesses a level of independence requiring knowledge of multiple disease specific programs
Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills
Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority
Performs other administrative duties and tasks as requested by Manager/Supervisor
Able to quickly comprehend and implement new concepts or modifications to processes
Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels
Ensures quality clinical care and adherence to standard operating procedures and compliance requirements
Participates in training new team members as requested
May be required to perform other duties as required by the clinical practice support team
Qualification
Required
High school diploma required
Ability to function as an integral member of a team
Excellent communication, organizational, time management, and customer service skills
Strong attention to detail
Ability to multi-task and problem solve on the spot
Excellent phone etiquette
Demonstrated ability to carry out complex scheduling as required
Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed
PC proficiency
Ability to work productively in a remote environment
Preferred
A Bachelor's Degree in health administration or related field is strongly preferred
Minimum of 1 year of related health care and/or customer service experience
Knowledge of medical terminology preferred
Company
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute is a center dedicated to carrying out adult and pediatric cancer treatment activities and advanced research.
1001-5000 employees
H1B Sponsorship
Dana-Farber Cancer Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (191)
2024 (145)
2023 (155)
2022 (139)
2021 (105)
2020 (113)
Funding
Current Stage
Late StageTotal Funding
$88.08MKey Investors
Elaine and Eduardo Saverin FoundationThe DeGregorio Family FoundationLlama
2025-11-24Grant· $20M
2025-05-06Grant· $1M
2024-09-24Grant· $0.5M
Leadership Team
Edward Benz
CEO
Recent News
2026-01-13
Company data provided by crunchbase