Matrix Basement Finishing · 1 week ago
Call Center Account Executive / Appointment Setter
Arlington Heights,IL,US
Full-time
Onsite
Entry Level
$40K/yr - $80K/yr
1+ years expMatrix Basement Finishing is hiring an Appointment Setter / Call Center Account Executive to work in-office during our evening shift. This role focuses on calling homeowners who have expressed interest in basement remodeling, qualifying their needs, and scheduling appointments for our Design Consultants.
ConstructionHome RenovationResidential
Responsibilities
Make outbound and inbound calls to homeowners using provided leads
Qualify customer interest and project readiness
Schedule appointments accurately in the CRM
Meet or exceed daily and weekly call and appointment goals
Maintain professional, high-energy phone conversations
Keep detailed and accurate customer notes
Collaborate with sales and management teams to improve conversion rates
Qualification
Required
1+ year experience in call center, appointment setting, inside sales, or customer service preferred
Confident phone presence and strong communication skills
Comfortable with high-volume calling
Goal-oriented and dependable
Basic computer skills; CRM experience a plus
Benefits
Commission on appointments set
Performance-based bonuses
Late-start schedule for better work-life balance
Strong lead flow—no cold prospecting lists
Base pay plus uncapped earning potential
Structured training and coaching
Long-term career growth with an established company
Company
Matrix Basement Finishing
Matrix Basements is ranked #1 in America for basement finishing.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brian Barrick
COO & Co-Founder
Brent Duelm, CPA
Chief Financial Officer
Company data provided by crunchbase