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Room & Board · 3 days ago

National B2B Sales Manager – Commercial Markets

US-MN-Minneapolis

Full-time

Hybrid

Senior Level

$135K/yr - $170K/yr

5+ years exp

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. We’re seeking a visionary and hands-on National Sales Manager - Business-to-Business (B2B) Commercial Markets to lead our growing commercial segment, responsible for driving growth and delivering exceptional customer experiences. This role involves leading a national sales team and executing strategic business plans to enhance market presence and operational excellence.

FurnitureHome DecorRetail

Responsibilities

Lead and inspire a team of Regional Business Development Managers and the Business Customer Experience Manager and their team of project coordinators

Build strong relationships across remote and local teams, fostering collaboration and shared success

Develop and execute communication strategies that support remote and traveling staff

Create and implement strategic business plans and sales objectives tailored to commercial segments

Drive growth through data-informed decisions, leveraging analytics to understand customer behavior and identify opportunities

Partner with brand/marketing, PR, and product teams to influence assortment, lead times, and market presence

Ensure seamless service and operational excellence through the Project Coordinator team

Champion best-in-class customer experiences from initial contact through delivery and beyond

Represent Room & Board at industry events and tradeshows, strengthening client relationships and brand visibility

Lead business planning processes (sales, headcount, and expense management) and execute in a manner that is fiscally responsible

Advocate for CRM and business intelligence tool enhancements based on team needs and customer insights

Scorecard measures achieved and sustained profitable growth

Recognized as a visible and approachable leader with strong professional relationships

Viewed as optimistic, a proponent for the future, executing innovative business strategies

The team has the information, tools and resources they need to be successful

Demonstrated effective and efficient use of technology platforms

Demonstrated effective communication, both verbal and written

Ability to leverage talent from within to support company growth

The team is engaged and productive with a culture that reflects Room & Board philosophies

Qualification

National sales leadershipStrategic business planningCustomer experience managementData analyticsTeam developmentBusiness acumenTalent-focused leadershipInnovative mindsetTechnology-forward approachExceptional communication

Required

Possess a minimum of 5-7+ years of leading a national sales team with demonstrated success in driving business outcomes and growing sales

Exceptional communication skills, with the ability to proactively share strategic insights that lead to innovative, high-impact business improvements

Strong business acumen, leveraging deep organizational and industry understanding to build high-performing operations that deliver outstanding customer experiences and sustained sales growth

Talent-focused leadership, ensuring the right people are in the right roles and consistently performing at or above expectations

Innovative and solution-oriented mindset, bringing optimism and open‑mindedness to creative problem‑solving that enhances both customer experience and business performance

Ability to inspire through vision, helping teams understand the broader business landscape and connect daily efforts to long-term organizational goals

High curiosity and agility, staying ahead of evolving customer expectations and adapting quickly to business needs

Technology-forward approach, confidently using and championing multiple digital platforms to inspire modern, efficient ways of working

Willingness to travel nationally up to 10–15% of the time