Stevens Institute of Technology · 23 hours ago
Student Success Coach
Hoboken, NJ
Part-time
Onsite
Entry, Mid Level
$28/hr - $35/hr
2+ years expStevens Institute of Technology is seeking a Student Success Coach to support learners throughout their academic journey. The role involves guiding prospective students through admissions, providing tailored academic advising, and monitoring learner progress to enhance engagement and retention.
EducationHigher EducationUniversities
Responsibilities
Guide prospective students through admissions requirements, deadlines, and program details
Support new learners with onboarding and orientation to ensure readiness and confidence as they begin their programs
Ensure proper student coding, course registration, and alignment with program of study
Provide tailored academic advising and career guidance to help learners set and achieve academic and professional goals
Act as a liaison between learners and university resources such as financial aid, billing, mental health, academic assistance, and career pathways
Develop strategies to keep learners engaged, including events, discussion forums, and interactive workshops
Proactively monitor learner progress and provide outreach when students show risk indicators (e.g., missed classes, low grades, inactivity in the LMS)
Collaborate with faculty program directors to provide timely interventions
Support persistence and retention through coaching, encouragement, and connection to resources
Utilize CRM and student information systems to track learner progress and document interactions
Generate reports and analyze engagement, retention, and satisfaction data to inform program improvements
Assist with term preparation (course scheduling, section creation, enrollment and refund calendars, instructor coordination)
Qualification
Required
Bachelor's degree required
Minimum of 2–3 years in academic advising, admissions, counseling, or student support services, preferably with online learners
Exceptional interpersonal and communication skills
Proficiency with CRM, SIS, and LMS tools
Ability to work effectively with diverse student populations
Organized, self-motivated, adaptable, and committed to fostering student success and inclusion
Preferred
Master's degree in higher education, counseling, or related field preferred
Company
Stevens Institute of Technology
Stevens Institute of Technology is a private research university that offers educational programs.
501-1000 employees
H1B Sponsorship
Stevens Institute of Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (33)
2023 (37)
2022 (21)
2021 (24)
2020 (26)
Funding
Current Stage
Late StageTotal Funding
$15.78MKey Investors
US Department of EnergyU.S. Department of EducationA. James and Alice B. Clark Foundation
2022-09-19Grant
2022-09-14Grant· $0.75M
2021-12-02Grant· $0.03M
Leadership Team
Paul Rohmeyer
Adjunct Professor of Information Systems - School of Business
Recent News
2025-12-28
Company data provided by crunchbase