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Syra Health · 15 hours ago

Senior Program Manager (Health Education & Training)

Carmel, IN

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $100K/yr

5+ years exp

Syra Health is seeking an experienced Senior Program Manager to lead health education and training projects from initiation through completion. The role involves aligning service and technological solutions with business objectives while managing client relationships and ensuring successful project delivery.

Health CareHospitalPersonal Health

Responsibilities

Lead proposal development and RFP/RFQ responses for state government contracts, ensuring competitive positioning and win strategies

Identify and cultivate new business opportunities with healthcare payers, pharmaceutical companies, and state/federal agencies

Build and maintain relationships with key stakeholders, including FSSA, DCS, state health departments, and commercial clients

Develop and maintain comprehensive Project Management Plans, including Work Breakdown Structures (WBS), Gantt charts, and RACI matrices

Define project scope, objectives, and deliverables aligned with Scope of Work (SOW) requirements and legislative mandates

Coordinate curriculum development activities using the ADDIE model, ensuring deliverables meet client requirements and timelines

Manage program and project budgets, track expenditures, and ensure cost-effective resource utilization

Establish and monitor key performance indicators (KPIs) for training delivery, client satisfaction, and operational efficiency

Deploy and manage project management tools (SharePoint, conference lines, email systems) for team collaboration

Serve as primary Point of Contact (POC) and liaison with State agencies and commercial clients

Conduct project kickoff meetings, biweekly status meetings, and stakeholder reviews with key decision-makers

Provide regular status updates, progress reports, and risk assessments to stakeholders and executive leadership

Manage change control processes using formal procedures for scope or requirement modifications

Establish and execute sign-off procedures for key deliverables, ensuring quality control and accountability

Identify, assess, and mitigate program or project risks through proactive risk management strategies

Address issues and concerns promptly, escalating to senior leadership when necessary

Ensure all training programs meet contractual requirements, State/Federal regulations, and industry quality standards

Ensure effective collaboration and communication across all team members using consensus-driven decision-making

Lead, mentor, and develop a team of direct reports and cross-functional teams

Foster a culture of health equity, cultural competency, and person-centered approaches aligned with CLAS standards

Coordinate deliverables from subcontractors and MBE/WBE/IVOSB partners

Facilitate content feedback review cycles with SMEs, State authorities, and instructional design teams

Qualification

PMBOK methodologyAgile methodologyWaterfall methodologyProject ManagementProject Management Professional (PMP)Lean Six SigmaData analysisBudget managementHealthcare trainingCurriculum developmentStakeholder EngagementRisk ManagementTeam DevelopmentCommunicationAdaptability