Toyota North America · 15 hours ago
Contract Specialist
Chandler, AZ
Full-time, Contract
Hybrid
Entry Level
1+ years expToyota North America is a leading automotive company focused on innovative mobility solutions. They are seeking a passionate and highly-motivated Contract Specialist to ensure compliance and funding of consumer contracts while maintaining dealer satisfaction.
Manufacturing
No H1B
Responsibilities
Review Consumer Contracts and Book Receivables within established funding service levels
Review contracts and credit applications for completeness, proper date/signature, accuracy, and compliance with all State, Federal, and internal operational requirements
Ensure that all documents within the contract package are included, accurately disclosed, and adhere to TFS' current internal policies and procedures
Verify contract rate, service charges, and calculations are accurate and in accordance with rate letters and special programs
Enter data required to book contracts and fund dealers
Cultivate and preserve strong relationships with dealer personnel
Monitor dealer trends and identify and report adverse issues
Evaluate and research deals as necessary in order to maintain the quality of applications within established guidelines
Answer phone calls and other modes of communication from dealerships to resolve funding issues or answer funding questions, while maintaining established telephony service levels
Place outbound calls to dealers to resolve held offerings, and funding delays, and promote positive business relationships that support the TFS Brand
Address contract/funding issues with Held Offering Letters or various review requests as appropriate for timely resolution and dealer funding
Perform various funding tasks, such as remittance processing, contract corrections, rebate processing, booking errors, and suspense report clearing as assigned
Qualification
Required
High school diploma/GED
Preferred
At least 1 year of experience reviewing consumer loans/consumer credit information
At least 1 year of experience working in customer contact center or customer service experience
At least 1 year of successfully managing to weekly/monthly contract review metrics
At least 1 year of experience applying federal and state consumer contact loan requirements
Benefits
A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools, and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance (if applicable)
Company
Toyota North America
At Toyota, we’re known for making some of the highest quality vehicles on the road. But there is more to our story.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.5MKey Investors
ARPA-E
2024-12-18Grant· $4.5M
Leadership Team
Tetsuo Ogawa
CEO
Brian Kursar
Group Vice President - Head of Enterprise AI
Recent News
Morningstar.com
2026-01-05
2026-01-05
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