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Goodwill Industries of Southeastern Louisiana · 12 hours ago

Production Manager (O'Neal Lane)

Baton Rouge, LA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Goodwill Industries of Southeastern Louisiana is seeking a Production Manager to oversee the daily donation and production operations of the store. The role involves supervising production employees, ensuring efficient workflow, and maximizing revenue from donations while maintaining compliance with company standards.

EducationEmploymentFacilities Support ServicesNon Profit

Responsibilities

To oversee and drive the daily donation and production operation of the store to meet or exceed budget while in compliance with company standards, policies, and procedures

Leads the backroom production team to ensure donations flow from the donation door to the sales floor in an expedient manner

Responsible for converting donations into revenue while maintaining a safe, clean, and organized working environment

To effectively supervise production employees so that daily production goals are met (minimum 110 garments per hour with a minimum quality standard of 90%)

To ensure the backroom workflow is set up and maintained to maximize production

To ensure donations are processed in such a way to maximize sales and minimize waste

To monitor waste output and ensure sellable merchandise is not discarded

To conduct quality checks on merchandise before it is placed on the sales floor

To conduct textile rack checks to ensure accuracy of piece count reported

To monitor back-room supply levels and assist with ordering supplies when needed

Communicates daily needs with the transportation department and District Managers

To ensure all donations are processed expediently from the donation door to the sales floor

To maintain safe and appropriate conditions in the backroom areas

To ensure a proper schedule is written and posted to meet production goals

To observe and ensure compliance with personnel and safety policies and procedures

To use the cash register to total sales, accept payment, authorize voids, returns, exchanges and credits for merchandise only. This job function will only be required in an emergency

To ensure production employees always have the necessary materials to meet their production goals

To assist the Store Manager in achieving/exceeding sales goals, and to assist in implementing a contingency plan if goals are not being met

To assist the Store Manager in corrective coaching and training and development of production employees. Document all coaching, training, and development of employees

To create a working environment conducive to meeting all goals by multitasking and adapting to unforeseen opportunities that would impact production goals

Assists in scheduling employees with a focus on adequate coverage of store operation to ensure all donations are processed from the donation door to the sales floor on the day they are received

Performs all duties of all store production personnel including donation receiving, sorting, hanging, pricing of merchandise, cleaning of store, etc

Keeps the store clean and hazard free by vacuuming, mopping, dusting, sweeping, emptying trash, and cleaning the bathrooms

Performs other related job duties as assigned by management

Qualification

Supervisory experienceRetail production experienceLeadership skillsMicrosoft Office proficiencyTrainingDevelopmentTeam buildingCustomer serviceCommunication skillsProblem-solving

Required

High school diploma or general education degree (GED) with a minimum of 1 year of supervisory experience or equivalent combination of education and experience required

Must have reliable transportation

Must be able to pass MVR check and provide proof of a valid driver's license, liability insurance, vehicle registration and a current vehicle inspection sticker

Must be proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI and other programs

Must be able to read, write and communicate clearly in English