Apply on Employer Site

Drybar · 1 day ago

Shop Manager | Cosmetologist

US-FL-Sarasota

Full-time

Onsite

Mid, Senior Level

Drybar Sarasota Midtown is seeking a confident, people-first Shop Manager to lead operations, drive performance, and build an exceptional team culture in a fast-paced, service-focused environment. This role is responsible for overall shop operations, sales performance, team leadership, and guest experience, while also being an active stylist.

E-CommerceInternetRetail

Responsibilities

Optimize labor and proactively manage staffing schedules

Drive revenue through coaching, real-time feedback, and leading by example

Uphold Drybar operational, brand, and service standards

Support Shift Leads (as applicable) and provide hands-on leadership

Monitor KPIs and make real-time adjustments

Partner with the Shop Educator to support stylist performance and standards

Perform services behind the chair as an active stylist (approximately 15-20 hours/week) and model Drybar service excellence

Prepare timecards

Review and submit payroll reports to ownership prior to bi-weekly payroll processing

Recognize team wins and review shop goals

Meet with Ownership and Leadership to align priorities

Submit reports, resolve discrepancies, and ensure compliance

Foster engagement through team shoutouts and communication

Align with the Shop Educator on staffing needs and performance trends

Collaborate with the Shop Educator on mandatory trainings and performance check-ins

Manage scheduling strategy to optimize performance and minimize labor waste

Coordinate shop events, contests, and hiring initiatives

Partner with Leadership on strategy, team development, and operational improvements

Drive recruitment, onboarding, and compliance

Hire, coach, train, and manage Front Desk Associates (“Bartenders”)

Support stylist development alongside the Shop Educator

Execute product launches, marketing standards, and service excellence

Build a growth-focused, inclusive, and high-performing team culture

Qualification

Florida Cosmetology LicenseManagement ExperienceSalon Operations KnowledgeMindbody Software ExperienceCustomer Service SkillsCoaching SkillsTeam LeadershipCommunication SkillsProblem-Solving Skills