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Provide, powered by Fifth Third · 10 hours ago

Closing Operations Specialist, Small Business

United States

Full-time

Remote

Mid Level

$48K/yr - $96K/yr

3+ years exp

Provide, powered by Fifth Third Bank, is focused on financially empowering healthcare providers through innovative technology. The Closing Operations Specialist will review and validate complex documents, ensuring a superior lending experience for customers while managing risks and improving the efficiency of the closing process.

Customer ServiceFinancial ServicesHealth CareInformation Technology

Comp. & Benefits

Responsibilities

Review all credit conditions on accepted offers for financing and ensure the customer’s dashboard is properly configured to collect all required closing conditions

Contact vendors to collect bids for required real estate diligence reports for CRE loans, engage vendors selected to perform diligence, and complete engagement letters and questionnaires

Facilitate the collection of all reports, and transmit the same to the assigned closing officer

Engage third-party vendors for requirements

Take ownership of loan file diligence and vetting of documents submitted by customers for accuracy, completeness, and compliance with requirements and guidelines

Review and establish policies and procedures to increase the efficiency of the closing process

Educate and mentor closing officers on configuration requirements

Assist with departmental projects and other duties as assigned

Qualification

Lending guidelines knowledgeUnderwriting proceduresClosing proceduresMicrosoft Office proficiencyDocument analysisCustomer service skillsCRM software experienceCommunication skillsOrganization skillsTeamwork skills