Customer Service Associate jobs in United States
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IST Management ยท 2 hours ago

Customer Service Associate

IST Management is a rapidly growing national facilities management company seeking Full Time Customer Support Associates. The role involves performing conference room services, hospitality tasks, and various mail-related duties within a corporate environment, while providing exceptional customer service.

ConsultingCRMInformation Technology

Responsibilities

Setup Conference Rooms for meetings and maintain site common areas, including kitchen/break-rooms to ensure areas are cleaned (ie-unload/load dishwasher, setup water and coffee for meetings, etc)
Light Audio/Video set ups and trouble shooting
Operating mail, copy and duplicating print equipment
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Reception coverages as needed - smiling and greeting clients & visitors, answering phones and directing calls to appropriate personnel
Adhere to business procedure guidelines
Perform other tasks as assigned from site supervisor/manager

Qualification

Customer serviceMulti-taskingAudio/Video setupProfessional demeanorCommunicationTeamwork

Required

A valid driver's license and/or access to reliable transportation to and from work
High school diploma or equivalent (GED) required
Professional appearance and demeanor
Excellent attendance and punctuality
Ability to work independently or in a team environment
Lifting up 50 lbs with aid
Excellent communication skills written and verbal

Benefits

Medical
Dental
Vision
STD
LTD
Life
401k
Paid Time Off
Pet Insurance
Bonus Incentive

Company

IST Management

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IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Hal Blackman
CEO
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D
Daniel Blechinger
Chief Information Officer
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Company data provided by crunchbase