Domino's · 1 week ago
Customer Service Rep(02840) - 544 W Jefferson St
Springfield, IL
Full-time
Onsite
New Grad, Entry LevelDomino's is looking for a friendly and efficient Customer Service Representative to join their team at the Springfield location. The role involves ensuring customer satisfaction while managing various aspects of pizza restaurant operations, including taking orders, preparing food, and providing exceptional customer service.
Restaurants
Responsibilities
Answer incoming phone calls professionally and take customer orders accurately
Prepare high-quality pizzas and other menu items according to company standards
Process cash and card transactions efficiently
Provide exceptional customer service, addressing inquiries and resolving issues promptly
Maintain a clean and organized work environment
Collaborate with team members to ensure smooth restaurant operations
Handle multiple tasks simultaneously during busy periods
Assist with additional duties as assigned by management
Qualification
Required
Excellent customer service skills with a friendly and positive attitude
Strong communication abilities, both verbal and written
Proficiency in taking phone orders and handling customer inquiries
Basic math skills for processing transactions and handling cash
Ability to multitask and work efficiently in a fast-paced environment
Physical capability to lift up to 25 lbs and stand for extended periods
Flexibility to work weekends, holidays, and various shifts as needed
Team player with a willingness to assist colleagues and contribute to a positive work atmosphere
Attention to detail in food preparation and order accuracy
Basic computer skills for operating point-of-sale systems
Ability to follow directions and adhere to company policies and procedures
Strong time management and organizational skills
Stress management abilities to maintain composure during busy periods
Preferred
Food handling experience is a plus, but not required (training will be provided)
Company
Domino's
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
Founded in 1960
10001+ employees
H1B Sponsorship
Domino's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (40)
2023 (34)
2022 (53)
2021 (42)
2020 (32)
Funding
Current Stage
Late StageLeadership Team
Matsatso Patsatsia
CEO
Neil Epelbaum
CEO / Owner Resturant Chain
Recent News
The Motley Fool
2025-09-30
2025-09-30
Company data provided by crunchbase