Memorial Hermann Health System · 12 hours ago
Network OPS Center Engineer
Houston, TX
Full-time
Onsite
Entry Level
1+ years expMemorial Hermann Health System is dedicated to delivering high quality, efficient care and exceptional experiences for their community members. The Network OPS Center Engineer will utilize software-based troubleshooting tools for initial problem determination and escalate issues to engineering teams as necessary.
Health CareNon Profit
Responsibilities
Monitors, installs, tests, debug, customize and tunes medium impact operating system and utility packages with some guidance
Completes projects according to established schedules and timeframes
Follows technical and documentation standards
Provides assistance to Applications and Operations staff in technical problem solving
Provides technical education classes for Operations and Applications staff
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues
Other duties as assigned
Qualification
Required
Bachelors Degree or equivalent experience
Minimum of one (1) year working in IT customer service setting, preferably in healthcare
Strong problem solving skills
Ability to handle high stress situations
Shift work required
Increasingly responsible experience with technical skills in a large, complex corporate Information System
Working knowledge of mainframe, minicomputer, microcomputer, networking and telecommunications strategies, environments, equipment, operating systems, development tools and methodologies
Company
Memorial Hermann Health System
Advancing Health. Personalizing Care.
10001+ employees
H1B Sponsorship
Memorial Hermann Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (11)
2022 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$5MKey Investors
The John M. O'Quinn FoundationBlue Cross and Blue Shield of Texas
2022-08-02Grant· $5M
2022-07-07Grant
Leadership Team
Michael Roussos
SVP, President of Academic Hospitals and CEO, Memorial Hermann-Texas Medical Center Campus
David Wong, MD
Director, Virtual Health Product Management
Recent News
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