ServiceNow Developer jobs in United States
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Fidelity National Financial · 13 hours ago

ServiceNow Developer

positionUS-FL-Jacksonville
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Fidelity National Financial is seeking a Senior ServiceNow Developer responsible for the design, development, and optimization of the ServiceNow platform. This role collaborates with various stakeholders to deliver scalable solutions that meet business and IT Service Management objectives.

FinanceFinancial ServicesWeb Hosting
badNo H1Bnote

Responsibilities

Design, develop, and maintain ServiceNow applications and integrations using best practices and scalable architecture
Configure and customize ServiceNow modules including IT Service Management, IT Operations Management, Configuration Management Database, Service Catalog, and Service Portal
Develop custom workflows, Flow Designer automations, Business Rules, Client Scripts, UI Policies, Script Includes, and REST and SOAP integrations
Collaborate with Product Owners, Service Management, and technical teams to translate business requirements into technical solutions
Lead technical design sessions and provide guidance on ServiceNow platform capabilities and limitations
Ensure platform health through code quality standards, performance optimization, and governance practices
Support ServiceNow upgrades, patching, and release management initiatives
Troubleshoot complex platform issues and perform root cause analysis
Maintain technical and architectural documentation
Mentor junior developers and contribute to continuous improvement of ServiceNow development standards

Qualification

ServiceNow developmentJavaScriptRESTSOAP APIsITIL practicesAgileDevOpsServiceNow certificationsAnalytical skillsProblem-solving skillsCommunication skills

Required

Bachelor's degree in Computer Science, Information Systems, or equivalent professional experience
Five or more years of hands-on ServiceNow development experience in an enterprise environment
Strong proficiency in JavaScript, Glide API, and ServiceNow development frameworks
Experience developing and supporting IT Service Management processes aligned with ITIL practices
Experience integrating ServiceNow with external systems using REST and SOAP APIs
Experience working in Agile and DevOps delivery environments
Strong analytical, problem-solving, and communication skills

Preferred

ServiceNow certifications including Certified System Administrator, Certified Application Developer, and Implementation Specialist
Experience with IT Operations Management such as Discovery, Service Mapping, and Event Management
Experience with CMDB governance and data quality management
Familiarity with Automated Test Framework and ServiceNow CI/CD pipelines
Experience supporting large-scale or regulated enterprise environments

Company

Fidelity National Financial

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Fidelity National Financial is a provider of title insurance, mortgage services and diversified services.
dateFounded in 1847
location
Jacksonville, Florida, USA
people-size10001+ employees
web-link
http://fnf.com

Funding

Current Stage
Public Company
Total Funding
$2.95B
2024-04-16Post Ipo Debt· $2.15B
2024-02-16Post Ipo Debt· $800M
2006-11-10IPO

Leadership Team

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Anthony J. Park
EVP, CFO
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David Townsend
Senior Vice President Agency Division Manager
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Recent News

HousingWire.com
FNF disputes magistrate judge’s support for FinCEN’s AML rule
2026-01-07
HousingWire.com
WFG’s Don O’Neill on FinCEN, rate scrutiny and title compliance
2025-12-30
MarketScreener
Fidelity National Financial and F&G Annuities & Life Announce Final Distribution Ratio for Planned Distribution of Approximately 12% Ownership of F&G to FNF Shareholders
2025-12-18
Company data provided by crunchbase