ParadigmMechanicalCorp · 4 days ago
Accounting & Dispatch Support
Paradigm Mechanical Corp. is a growing HVAC/R contractor known for reliability and strong customer relationships. They are seeking a detail-oriented Service Accounting & Dispatch Support Coordinator to ensure service jobs are properly documented and processed for billing, while also providing backup support to dispatch during peak times.
ManufacturingMechanical DesignMechanical EngineeringProduct Design
Responsibilities
Prepare and assist with service invoicing to ensure timely and accurate billing
Support service invoice collections, including follow-up on outstanding balances and coordination with customers
Review service work orders for completeness (labor, notes, materials, receipts, signatures)
Perform timecard data entry and review, coordinating with dispatch and technicians for accuracy
Monitor GPS tracking to support timecard validation and job tracking
Assist with accounts payable (AP) data entry related to service operations
Maintain organized digital and physical service job files
Support job cost accuracy by coordinating with dispatch, technicians, and accounting
Create and maintain service work orders in ServiceBridge, ensuring all required information is entered
Monitor dispatch emails, answering service messages, and third-party portals; assist with follow-up and job creation
Back up lead dispatcher with technician scheduling and rescheduling during peak periods or absences
Provide job status updates to customers and warranty providers
Coordinate site access, roof access, permits, and other job-specific requirements
Assist with preventative maintenance (PM) tracking and service contract administration
Maintain accurate service records and documentation
Identify process gaps and help improve service accounting and dispatch workflows
Collaborate closely with service management, dispatch, and accounting teams
Qualification
Required
High school diploma or equivalent
Strong attention to detail and accuracy
Comfortable working with data entry, systems, and documentation
Ability to manage multiple priorities in a fast-paced environment
Reliable, organized, and proactive
Preferred
Previous experience in service accounting, dispatch, AP/AR support, or office administration
Proficiency with Microsoft Excel and Outlook; accounting or dispatch software experience is a plus
Benefits
Competitive pay and benefits
Stable, growing company with long-term opportunity
Exposure to service accounting, dispatch, and operations
Supportive team environment with training and development
Company
ParadigmMechanicalCorp
Paradigm Mechanical Corp.
Funding
Current Stage
Growth StageRecent News
San Diego Business Journal
2025-05-01
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