AVP Consumer Banking and Experience jobs in United States
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Piper Companies · 6 hours ago

AVP Consumer Banking and Experience

positionTysons Corner, VA
timeFull-time
remoteHybrid
seniorityDirector/Executive
money$200K/yr - $220K/yr
date10+ years exp

Piper Companies is seeking an AVP, Consumer Banking Experience & Engagement to join a leading credit union headquartered in Tysons, VA. This hybrid role is responsible for the end-to-end digital experience and engagement across all consumer banking product lines, including credit cards, and will drive growth and strategic innovation through the planning and execution of digital tools and processes.

Management Consulting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develop near- and long-term digital strategies from design to implementation for the consumer bank
Ensure digital journey roadmaps align with business needs, with a strong emphasis on credit card engagement and rewards
Integrate digital experience roadmaps with UI/UX design and software development processes
Align KPIs across consumer banking products to digital strategies that drive applications, loan originations, and engagement
Design and analyze complex, multi-channel marketing initiatives in collaboration with cross-functional teams
Manage the P&L to meet business plan expectations, focusing on membership growth, product adoption, and profitability
Provide performance reporting to executive leadership, including industry benchmarks and competitive insights
Lead agile development processes across product, technology, and marketing teams
Champion enterprise-wide commitment to improving the digital experience
Leverage data and technology to optimize performance and enhance the member experience
Create user stories and manage sprint execution across internal and partner teams
Recruit, mentor, and develop a high-performing product management team
Support special product strategy projects as needed

Qualification

Digital experience managementProduct managementAgile methodologiesCredit card engagementUI/UX designProgram strategiesCross-functional leadershipData-driven decision makingWireframingUser storiesCommunication skills

Required

Bachelor's degree in business or marketing required
10+ years of experience in digital experience, product, and program management in banking, credit unions, or fintech
5+ years of direct management experience
Proven expertise in building program strategies and roadmaps
Experience with credit card engagement, rewards, and digital platforms
Strong communication and cross-functional leadership skills
Experience with Agile and Scrum methodologies
Ability to deliver initiatives from concept to completion on time and within budget
Proficiency in designing intuitive user interfaces using wireframes and mockups
Ability to thrive in a fast-paced, continuous development environment

Preferred

Master's degree

Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Sick Leave (as required by law)
Holidays

Company

Piper Companies

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At Piper, we obsess about the success of our customers and consultants.
dateFounded in 2011
location
McLean, VA, US
people-size501-1000 employees
web-link
http://www.pipercompanies.com

H1B Sponsorship

Piper Companies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (2)
2021 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Justin Jordan
Founder and Chairman
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Company data provided by crunchbase