General Dynamics Information Technology · 2 hours ago
Platform Engineering Team Lead
General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government. As a Platform Engineering Team Lead, you will lead a team responsible for end-user platform engineering, image management, and endpoint protection, ensuring secure and scalable computing services across FDIC’s environment.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
Responsibilities
Lead the Platform Engineering team responsible for desktop/mobile OS engineering, image management, endpoint protection engineering, software distribution, and unified endpoint management—ensuring reliable and secure end‑user platforms that directly support FDIC’s mission
Collaborate with engineering teams, security teams, application owners, OEM vendors, and FDIC stakeholders to resolve complex issues, plan upgrades, and maintain compliance with FDIC policies and standards
Drive platform modernization, automation, secure baseline development, image lifecycle management, and endpoint protection improvements—enhancing performance, reducing incidents, and improving user experience
Utilize advanced engineering tools and technologies including Microsoft Intune, Windows 11, Modern Policies, Virtual Desktop environments, MS Defender for Endpoint, CrowdStrike EDR, Microsoft 365 applications, Fleet RMM, Netaphor SiteAudit, HP Web Jet Admin, Kofax Autostore, Token Vault, Wise Admin Studio, PSTools, Graph API, YubiKey Manager, and vSec:CMS Admin
Develop and maintain desktop and mobile OS baseline configurations
Create and maintain Group Policies, Modern Policies, scripts, and documentation
Define OS, applications, encryption/security functionality, and image requirements
Build and maintain Core Images and Core Image profiles across multiple device models and OS versions
Support OS lifecycle management, including testing, validation, and quarterly updates
Script, package, and test software applications for Windows and macOS
Manage software deployment tools and self‑service portals
Support offline deployment methods (USB, CDs) when required
Oversee engineering, deployment, and troubleshooting of EPP agents (e.g., McAfee, Carbon Black)
Ensure EPP central management consoles and modules are functioning
Support SOC workflows, log collection, and malware containment actions
Develop test and release plans for image validation
Coordinate with FDIC teams for application testing and image approval
Maintain offline OS installation media and support remote build processes
Provide Tier 3 engineering support for escalated desktop/mobile issues
Troubleshoot OS, application, and patching issues in collaboration with FDIC teams
Research and evaluate new end‑user technologies
Develop platform roadmaps and demographic user profiles
Participate in quarterly architecture/engineering planning meetings
Qualification
Required
5 + years of related experience
US Citizenship Required
Bachelor of Science in Computer Science or a related technical field, or an equivalent combination of education and experience
5+ years of diverse IT experience, specifically in: Microsoft Intune, Windows 11 and Modern Policies, Virtual Desktop environments, MS Defender for Endpoint, Microsoft 365 applications, CrowdStrike EDR Platform, End‑user device engineering and support, Extensive knowledge of Microsoft Windows Server, desktop applications, and Wintel hardware systems, Experience working with Cloud technologies and SaaS solutions, Strong understanding of tools and processes used in managing end‑user platforms, Work experience in a managed services IT environment is preferred
Expertise in OS engineering, image engineering, Group Policies/Modern Policies, secure baseline development (including DISA STIGs), and endpoint protection engineering
Proficiency with the following tools (leadership-level oversight required): Intune, CrowdStrike, Defender, Endpoint Privilege Management, Fleet RMM, Netaphor SiteAudit, HP Web Jet Admin, Kofax Autostore, Token Vault, Wise Admin Studio, PSTools, Graph, YubiKey Manager, vSec:CMS Admin
Strong scripting and automation skills (PowerShell preferred)
Experience with ServiceNow for ticketing, change control, and service delivery
Strong technical problem‑solving skills, analytical ability, decisiveness, and sound judgment
Ability to work effectively with clients, IT management, staff, and vendors
Excellent verbal and written communication skills, with the ability to clearly and concisely present complex technical concepts to end‑users with varying skill levels
Strong ability to balance multiple priorities in a high‑demand environment
Preferred
Experience with Virtual Desktop Infrastructure (VDI)
Experience with secure configuration frameworks (e.g., DISA STIGs)
Experience with automation/orchestration for software distribution and remediation
Benefits
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
Funding
Current Stage
Late StageRecent News
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