Panorama Education · 1 week ago
Account Director, East Coast
United States
Full-time
Onsite
Mid, Senior Level
$114K/yr - $152K/yr
5+ years expPanorama Education is a fast-growing technology company partnering with K-12 school districts to help students succeed in the classroom and beyond. As an Account Director, you will oversee a portfolio of high-value accounts and work closely with key stakeholders to expand strategic contacts and ensure the effective use of Panorama’s solutions.
AnalyticsBig DataEducationSaaS
Responsibilities
Identify and cultivate relationships with key decision-makers and influencers across client organizations, expanding Panorama’s reach within each account
Lead the renewal process with a strategic, consultative approach to secure timely contract renewals and identify upsell opportunities within existing accounts
Conduct Executive Business Reviews (EBRs) and Outcome Reviews, demonstrating how Panorama’s solutions drive results aligned with client goals and KPIs
Build comprehensive, data-driven account plans that align with customer goals and map out proactive strategies for engagement, adoption, and expansion
Leverage client adoption metrics, engagement data, and customer feedback to tailor account strategies, prioritize high-impact activities, and ensure clients fully adopt Panorama’s platform
Partner with Sales, Customer Experience, Product, and other teams to deliver cohesive support to clients, streamline handoffs, and continuously improve client outcomes
Qualification
Required
5+ years of account management experience managing high-value accounts, consistently driving strong client retention and expansion
Proven experience expanding networks within client organizations to include executive stakeholders and strategic contacts, creating a strong foundation for account growth and client retention
Skilled in using data to inform client strategy and engagement, and comfortable analyzing adoption metrics, usage data, and other key performance indicators to deliver proactive client support
Experience presenting to and influencing executive stakeholders, with an ability to communicate Panorama's value and strategic impact effectively
Demonstrated ability to take full ownership of a portfolio, balancing retention and growth goals and ensuring outstanding client outcomes
Thrives in a fast-paced environment, comfortable with ambiguity, and able to adapt to changing priorities as Panorama grows
Preferred
EdTech background strongly preferred, with education leadership experience (at school, district, or state levels) a significant plus
Benefits
Annual bonuses or commission awards
Equity awards
Other region-specific health and welfare benefits
Company
Panorama Education
Panorama Education brings the power of data to education through a SaaS platform used by hundreds of school districts across the US.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$92.67MKey Investors
General AtlanticEmerson CollectiveUncork Capital
2021-09-02Series C· $60M
2019-07-10Series Unknown· $0.55M
2017-11-07Series B· $16M
Leadership Team
Aaron Feuer
Co-Founder & CEO
Catherine Chang
CFO
Recent News
EIN Presswire
2025-11-25
2025-11-05
Company data provided by crunchbase