Perficient · 2 days ago
Lead Technical QA Professional
Buckhead, GA
Full-time
Onsite
Lead/Staff
$73K/yr - $171K/yr
8+ years expPerficient is a global AI-first consultancy that partners with innovative enterprises to deliver business results through AI. The Lead Technical QA Professional will coach and manage lower-level professionals while leading complex software analysis efforts and providing technical support across various applications and systems.
ConsultingInformation TechnologyInternetMarketing
Responsibilities
Conducts analysis of business and system processes, system data, integration, and reporting
Leads forward-looking, long-term application function, integration and maintenance strategies
Performs strategic research and defines, tests, documents and manages requirements according to approved standards/procedures
Serves as the application and technical subject matter expert
Provides defect management of applications, systems, databases, or websites
Predicts potential problems and provides recommendations and documents solutions according to approved standards/procedures
Provides expertise on the resolution of the most complex system design and integration problems
Prepares, maintains and archives detailed system artifacts according to approved standards/procedures
Provides escalated (tier 3) support including on-call (after hours, weekends, holidays) for priority issues. Troubleshoots highly complex production issues and acts as escalation point. Evaluates and follows through on issues and problems until resolved
Identifies and leads process improvement efforts within teams
Contributes to and champions best practices, methods, standards, and processes
Anticipates and leads change in specific technical areas of focus
Leads the selection and evaluation of systems analysis software solutions and tools
Leads knowledge sharing and shared understanding amongst the team
Provides functional training, procedural and technical guidance to less experienced staff
Works with team leadership to set and track delivery and development goals for individuals on team
Perform other duties as assigned
Qualification
Required
8+ years of experience as a subject matter expert in Quality Assurance, with lead role with a broad knowledge of project or program management
Hands-on experience creating, maintaining, and scaling automated test suites using Mabl
Proven experience in setting up QA practices and standards in large organizations
Ability to work onsite 4 days per week
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution
A solid understanding of AI capabilities and limitations including ethical considerations is expected
Excellent communication and leadership skills to work across multiple teams
Bachelor's degree in computer science or related field
Deep understanding of Sitecore CMS architecture and content management workflows
Experience with Sitecore personalization, workflows, and content delivery testing
Knowledge of Sitecore-specific testing challenges (e.g., content versioning, caching, publishing)
Ability to design and execute functional, regression, and integration tests for Sitecore implementations
Skill in designing resilient test automation scenarios for web applications
Familiarity with Mabl's AI-driven test execution, visual testing, and anomaly detection features
Integration of Mabl automation within CI/CD pipelines for continuous testing
Proficiency with test management tools (e.g., Azure DevOps, Jira)
Experience with version control systems and collaboration platforms (e.g., Git, Confluence)
Basic scripting or programming skills to support automation customization (e.g., JavaScript, Python)
Understanding of web technologies: HTML, CSS, JavaScript, HTTP protocols, APIs
Preferred
Mabl Foundation/Advanced (desired)
Familiarity with AI-enhanced platforms is a plus
Company
Perficient
Perficient is an IT consulting firm that helps companies adapt their systems to third party software products that use internet.
5001-10000 employees
H1B Sponsorship
Perficient has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (154)
2024 (147)
2023 (156)
2022 (196)
2021 (175)
2020 (223)
Funding
Current Stage
Public CompanyTotal Funding
$65.3M2024-05-05Acquired
2024-01-17Post Ipo Equity· $4.44M
2022-10-17Post Ipo Equity· $5.18M
Leadership Team
Ed Hofffman
Senior Vice President, North America Business Operations
Hari Madamalla
Vice President
Recent News
2025-11-10
Dallas Innovates
2025-10-11
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