Pella Products of Kansas ยท 14 hours ago
Recovery Technician (Window & Door Installation)
Lawrence, KS
Full-time
Onsite
Entry Level
2+ years expPella Products of Kansas is seeking a Recovery Technician responsible for ensuring customer expectations are met during window and door installations. The role involves working closely with installers, sales teams, and office personnel to address issues and ensure standards are upheld.
Responsibilities
Note any problems at installation stage and follow any resolution to completion by following the recovery process
Respond to installer or service requests for assistance at the job site
Make emergency parts deliveries and emergency repairs as needed
Ensure that Pella promise standards are met
Trouble shoots problem installations and report findings to Install Manager
Qualification
Required
High School Diploma or equivalent
2 years building/construction experience
Good organizational, social, and customer focus skills are necessary
Computer and modern technology skills required
Outgoing and highly motivated personality
Excellent communication and interpersonal skills
Work with little supervision
Ability to lift product, assist with service, and make repairs to product
A valid driver's license is required; along with an acceptable driving record
Preferred
Higher Level Requirements
Company
Pella Products of Kansas
Welcome to Pella Products of Kansas, we were founded on the ideals of integrity and quality.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase