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Allstate · 13 hours ago

Property Adjuster - Field Estimating - Rock Hill, SC

United States

Full-time

Remote

New Grad, Entry Level

$68K/yr - $118K/yr

Allstate is a company that protects families and their belongings from life’s uncertainties. They are seeking a Field Property Adjuster to provide exceptional service by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims efficiently.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently

Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration

You'll wear a few hats that will require a level of experience: The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim

You lead with empathy, always

The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage

The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process

You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress

The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies

With negotiations, you will incorporate tactics in handling challenging and complex situations

The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills

The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in

You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim