BRMi ยท 17 hours ago
IT Operator/ISD Technician
BRMi is seeking an IT Operator/ISD Technician to support a large financial services client. The role involves managing IT assets, inventory services, and ensuring the integrity of storage facilities while providing delivery and disposal services.
ConsultingInformation ServicesProfessional ServicesSoftware
Responsibilities
Receiving Services
Product Receipt Confirmation:
Ability to confirm receipt of products and IT assets
Proficiency in identifying IT assets for tracking purposes
Skill in closing purchase orders
IT Asset Scanning/ Updating:
Competence in scanning/ updating IT assets upon receipt from supply/vendor
Knowledge of introducing IT equipment to the IT Asset Management system
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders
Inventory Warehousing Services
Inventory Management:
Expertise in providing inventory warehousing services, both onsite and offsite
Understanding of space requirements, speed of distribution, security needs, and transport services
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days
Skill in coordinating storage requirements for longer duration
Inventory Integrity:
Capability to perform monthly and/or quarterly inventories
Ensuring the integrity of storage facilities and the Asset Management database
Advising customers on monthly inventory results and assisting with distribution plans
Providing additional inventory counts on request or in a set timely manner
Distribution Services
Delivery Services:
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events
Skill in identifying cost-effective options for on-time delivery/pickup services
Discretion in selecting and funding shipping vendors
Equipment Scanning:
Ability to scan equipment to the receiving entity
Ensuring traceability of data-storage equipment to confirm receipt
Disposal and recycling services
Equipment Disposal:
Assisting customers in disposing of obsolete or irreparable equipment
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal
Disabling data-storing equipment by removing data-storing components and/or batteries
Maintaining and sharing records of disposal with the IT Asset Management Team
Understanding of NIST compliance
Onsite Shredding:
Performing onsite shredding of data-storing components when possible
Maintaining records of onsite shredding services and providing them to customers
Ensuring approval of onsite shredding companies by Security
Miscellaneous
Vendor Liaison:
Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM)
Equipment Maintenance:
Maintaining logistics van, golf cart, manual, and electric pallet jacks
Materials Disposal:
Managing cardboard recycling and trash disposal materials
ServiceNow/M365 Experience:
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives
Complete understanding of M365. (Outlook, Teams, SharePoint)
Expert in Excel
Qualification
Required
Ability to confirm receipt of products and IT assets
Proficiency in identifying IT assets for tracking purposes
Skill in closing purchase orders
Competence in scanning/ updating IT assets upon receipt from supply/vendor
Knowledge of introducing IT equipment to the IT Asset Management system
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders
Expertise in providing inventory warehousing services, both onsite and offsite
Understanding of space requirements, speed of distribution, security needs, and transport services
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days
Skill in coordinating storage requirements for longer duration
Capability to perform monthly and/or quarterly inventories
Ensuring the integrity of storage facilities and the Asset Management database
Advising customers on monthly inventory results and assisting with distribution plans
Providing additional inventory counts on request or in a set timely manner
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events
Skill in identifying cost-effective options for on-time delivery/pickup services
Discretion in selecting and funding shipping vendors
Ability to scan equipment to the receiving entity
Ensuring traceability of data-storage equipment to confirm receipt
Assisting customers in disposing of obsolete or irreparable equipment
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal
Disabling data-storing equipment by removing data-storing components and/or batteries
Maintaining and sharing records of disposal with the IT Asset Management Team
Understanding of NIST compliance
Performing onsite shredding of data-storing components when possible
Maintaining records of onsite shredding services and providing them to customers
Ensuring approval of onsite shredding companies by Security
Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM)
Maintaining logistics van, golf cart, manual, and electric pallet jacks
Managing cardboard recycling and trash disposal materials
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives
Complete understanding of M365. (Outlook, Teams, SharePoint)
Expert in Excel
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Employer-Paid Short-Term and Long-Term Disability Insurance
401(k)
Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
Educational Assistance