Hyatt Place + Hyatt House Charleston Historic District · 17 hours ago
Sr Sales Manager
Memphis,TN,US
Full-time
Onsite
Mid, Senior Level
3+ years expHyatt Place + Hyatt House Charleston Historic District is seeking a Senior Sales Manager responsible for driving group and corporate business to maximize hotel revenue and occupancy. The role emphasizes proactive sales efforts, relationship development, and strategic account management to support overall sales and revenue goals.
Hospitality
Responsibilities
Proactively solicit and secure group business through outside sales calls, site visits, networking events, and industry functions
Develop and manage a targeted account base to generate new and repeat business
Meet or exceed assigned revenue goals, room night production, and ADR targets
Respond to RFPs, negotiate contracts, and close business in alignment with hotel strategy
Maintain accurate forecasting, booking pace, and account activity in the CRM system
Build and maintain strong relationships with key clients, meeting planners, travel managers, and local partners
Conduct hotel site tours and represent the property with professionalism and brand integrity
Partner with operations and catering teams to ensure seamless event execution and guest satisfaction
Retain and grow existing accounts while identifying upsell and cross-sell opportunities
Collaborate with the Director of Sales and Revenue Management to align pricing and sales strategies
Analyze market trends, competitor activity, and demand patterns
Participate in weekly sales meetings, strategy sessions, and budget planning
Support hotel marketing initiatives, promotions, and brand campaigns
Maintain accurate records in CRM and sales systems
Prepare sales reports, forecasts, and activity updates as required
Ensure compliance with brand standards, sales processes, and contract guidelines
Qualification
Required
3–5+ years of hotel sales experience, with a focus on group or corporate sales
Proven track record of meeting or exceeding sales and revenue goals
Strong negotiation, presentation, and closing skills
Excellent written and verbal communication skills
Proficiency in CRM systems and Microsoft Office
Knowledge of hotel revenue management principles
Preferred
Experience in full-service or lifestyle hotels
Familiarity with brand systems (Envision and Opera)
Local market knowledge and established client relationships
Company
Hyatt Place + Hyatt House Charleston Historic District
Hyatt Place Charleston Historic District + Hyatt House Charleston Historic District offers two unique perspectives for Charleston visitors where each brand retains its signature amenities, allowing each guest to customize their stay.
Founded in 2015Charleston, South Carolina, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase