Garden of the Gods Resort and Club ยท 1 day ago
Catering Sales Manager (Wedding Market)
Colorado Springs,CO,US
Full-time
Onsite
Mid Level
$60K/yr - $60K/yr
3+ years expGarden of the Gods Resort and Club is seeking a Catering Sales Manager focused on the wedding market. The primary role involves generating new catering business, converting leads into bookings, and ensuring the success of catered events through meticulous planning and execution.
Travel
Responsibilities
Understands all details pertaining to the events without guestroom block needs. This includes identifying potential business, solicitation, and upselling menus, room types and ancillary revenues whenever possible
Replies to inquiries/leads for catered events and any other markets as assigned
Track all lead and call production in Delphi FDC and assure weekly/monthly activity goals are met
Close business on the best opportunities for the GGRC based on market conditions and executes approved contracts with clients within the contract signing due dates
Finalizes all details of catering and event functions within market or assigned by VP of Sales + Marketing (VPSM)
Review and understand catering sales revenue and operation budgets and provide forecasting reports to VPSM
Maintains client timeline for contracts, BEOs, payment schedule, attendance counts, etc. ensuring Accounting has taken deposits/all payments in advance of all events
Prepares and checks all BEOs, catering function sheets or other relevant forms as they arise. Ensures that appropriate departments receive any changes in a timely manner
Inspects function room prior to start of function for correct set up. Attends function periodically as a supervisory check
Greets all directly booked clients as they arrive to the property, and/or as needed. Serve as guest contact during the event when needed
Conducts daily client tours and detailing events as needed. This includes weekends when accommodating the client's schedule
Ensures the Group billing is correct as developed by Accounting and approved before sent to client by Accounting Dept
Participates in weekly sales meetings, BEO meetings, F&B, Operations, and other meetings to communicate the upcoming event needs
Establishes relationships with area event vendors, competitive and non-competitive hotels and event venues and the respective managers at these locations
Designing room layouts with diagram software provided by company
Interacts effectively with sales, kitchen, vendors, competitors, catering associations to ensure guest satisfaction
Deliver "I Am Proud" service standards and department-specific signature touch points
Establish cross-departmental channels of communication among teammates that are consistent and complete
Maintains post-event files and submits all ensures invoices, receipts and closing inventories copies are maintained and records actual final guest count in Delphi
Maintains complete and in-depth files on all future and past events and private parties as directed by departmental standards
Attend training as assigned
Practices and observes safety rules and regulations and encourage other to do the same
Timely participates in morning stand up, weekly operations meetings and staff meetings
Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction
Provide extraordinary service that is "Enriching by Nature."
Embrace, embody, demonstrate, and encourage wellness and the Strata virtues through interactions, performance, and commitments
Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values
Be empowered to make things go right if they go wrong
Give the guest/member a fond farewell
Address feedback by utilizing the LEARN Model
Demonstrate a professional appearance and be attentive to what matters most
Comply with company policies and procedures
Observe and adhere to safety guidelines
Performs other job-related duties as assigned
Interface positively with other departments, offering assistance when needed
Displays care in use of equipment and maintains an organized and professional work environment
Qualification
Required
Minimum 3 Years in banquet service or Catering Sales
Food Protection Manager Certification; Colorado Food Handler and/or Alcohol Server Certifications (or equivalent)
Valid Driver's License
Preferred knowledge of Delphi Classic, Delphi FDC, Opera Sales & Catering or similar sales & catering software
Preferred knowledge of Jonas, Micro's software or other similar business enterprise or POS related programs
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
Room diagram software's such as Meetings Matrix, Allseated, or Social Tables
Ability to workdays, nights, weekends, and holidays- all days of the week
Preferred
First-Aid / CPR / AED Certification preferred
Company
Garden of the Gods Resort and Club
Perched high atop a mesa in west Colorado Springs, Garden of the Gods Collection is a private country club luxury resort, International Health & Wellness Center, and Wellness Lifestyle Community (Real Estate) featuring stunning views of snow-capped Pikes Peak and the natural red rock formations of the Garden of the Gods National Natural Landmark.
Founded in 1951Colorado Springs, Colorado, USA
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase