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Samsung Electronics America · 7 hours ago

Training and Development Manager

Mountain View, CA

Full-time

Hybrid

Senior Level

$170K/yr - $210K/yr

6+ years exp

Samsung Electronics America is seeking a Training and Development Manager to design, develop, and deliver global training programs that support company initiatives. The role involves collaborating with stakeholders to assess learning needs and establishing effective training programs for new and existing team members.

Manufacturing

Responsibilities

Design, develop, and deliver global training programs that facilitate learning and skill building that supports company initiatives and allows the company to achieve its goals

Establish repeatable onboarding and training programs for new and existing team members that can be adopted globally

Collaborate with stakeholders and subject matter experts to assess learning needs, instructional goals, and outcomes and determine the best way to design and develop training programs

Gather information from product managers, engineers, and other subject matter experts to create or curate training assets, presentations & course materials and ensure stakeholder alignment and content accuracy

Facilitate learning through various delivery methods, including in-person instruction, virtual training, workshops and coaching on applications and processes

Build solid cross-functional relationships with product, engineering, HR, product marketing, and operations teams for smooth coordination and execution of training deliverables

Lead as a subject matter expert on learning & training strategies, tips & tricks, and platforms for the organization

Manage and utilize Learning Management Systems (LMS) to implement and build-out learning programs for various training needs

Establish key performance indicators (KPIs) to measure the effectiveness of learning programs, and use data to drive continuous improvement

Build and manage a team of training professionals

Qualification

Learning Management Systems (LMS)Training program designAdult learning principlesProject managementCross-functional collaborationAnalytical skillsTechnical domain experienceVideo editing toolsMS OfficeSharePointConfluenceJiraSlackGoogle DocsCommunicationTime managementLeadershipStrategic thinking

Required

6+ years of learning and development experience, preferably in a technical domain, with a proven track record of designing and implementing successful learning programs

2+ years of experience independently driving training and development projects

Experience managing a team that works collaboratively, globally, and cross-functionally

Proven track record of driving results through learning programs and strategies

Strong understanding of adult learning principles and the ability to apply them to diverse employee populations

Experience defining, measuring, and being accountable for key metrics and performance indicators around the effectiveness of training programs

Proven ability to work independently with minimal oversight and driving projects to completion and successful outcomes

Excellent time management skills, with ability to handle multiple management tasks and their own project assignments simultaneously

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams as well as manage stakeholders of all levels

Demonstrated ability to think strategically and translate strategy into actionable plans

Have a strong understanding of the effectiveness of differing learning solutions and modalities, including in-person and virtual instructor-led training (ILT), eLearning and microlearning, and AI-driven learning

Expertise with Learning Management Systems (LMS) and/or other learning technologies

Working knowledge of MS Office, SharePoint, Confluence, Jira, Slack, Google Docs, and video editing tools

Strong planning, leadership, project management and analytical skills

BS/BA degree in Business, Human Resources, Communications, Education, or related field