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University of Missouri-Columbia · 1 day ago

Veterans and Military Specialist

Columbia, MO

Full-time

Onsite

Entry, Mid Level

$19.50/hr - $21.50/hr

2+ years exp

The University of Missouri-Columbia is dedicated to providing a supportive environment for military-affiliated students, and they are seeking a Veterans and Military Specialist to oversee tuition and fee processes for these students. This role involves managing third-party billing, ensuring compliance with VA education benefits, and delivering exceptional customer service to students and campus departments.

Education

Diversity & Inclusion

H1B Sponsor Likely

Responsibilities

Collaborates with campus departments to deliver a seamless customer service experience for students and military sponsors

Oversees all aspects of military-related third-party billing, including students sponsored by ROTC, the National Guard, and students utilizing military tuition assistance

Reviews sponsorship documentation, establishes sponsor records in PeopleSoft Campus Solutions, prepares invoices, processes payments, and manages collections on delinquent accounts

Utilizes federal invoicing systems such as PIEE, Tungsten, ArmyIgnitED, and AIPortal, ensuring the submission of all required documentation for timely payment

Develops and maintains training materials related to veterans and military benefits for internal procedures and external system use

Acts as a liaison between the financial aid office, MU Veterans Center, students, and the VA to ensure VA debts are resolved accurately and promptly

Provides backup support for other third-party billing processes and assists with inbound customer service (phones, tickets, and walk-ins) during peak periods

Qualification

Veterans education benefitsData managementThird-party billingPeopleSoft Campus SolutionsFederal invoicing systemsCustomer serviceAnalytic skillsMS Office SuiteAttention to detailProblem-solving

Required

An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred

Highly organized, adaptable, and eager to learn

Previous experience with veterans' education benefits strongly preferred

Ability to quickly assimilate new technology and/or applications

Strong attention to detail, analytic skills, and problem-solving abilities

Must be able to effectively handle competing priorities and work independently and as a collaborative team member

Fluent in MS Office Suite

Benefits

Medical, dental and vision plans

Retirement

Paid time off

Short- and long-term disability

Paid parental leave

Paid caregiver leave

Educational fee discounts for all four UM System campuses

Company

University of Missouri-Columbia

We are Mizzou! Our distinct mission, as Missouri's only state-supported member of the Association of American Universities, is to provide all Missourians the benefits of a world-class research university.

Founded in 2011

Columbia, Missouri, USA

10001+ employees

http://business.missouri.edu/allen-angel-capital-education-program

H1B Sponsorship

University of Missouri-Columbia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (213)

2023 (145)

2022 (112)

2021 (115)

2020 (131)