City and County of Denver · 6 days ago
Lost and Found Agent I (LSA I) - Denver International Airport
Denver, CO
Full-time
Onsite
Entry Level
$20.06/hr - $25/hr
2+ years expCity and County of Denver is seeking a Lost & Found Agent to join their Parking and Transportation Department at Denver International Airport. The role involves providing excellent customer service, managing lost items, and adhering to policies regarding lost property while working in a fast-paced environment.
GovernmentHealth CareNon ProfitPublic SafetySecurity
No H1B
Responsibilities
Ability to multi-task frequently, managing multiple projects, with constant interruptions
Provide excellent customer service to both internal and external customers
Provide information regarding Lost and Found to employees of the city, airlines, tenants, vendors, and the general public
Communicate professionally through phone calls, in person, electronically, and written correspondence
Adhere to Lost and Found policies and procedures and City Municipal Codes in regard to lost or confiscated property
Catalogues items in database and stores items appropriately
Researches ownership of items to return to owners
Verifies ownership of items before release and documents all steps in database system
Processes shipping of items to owners
Ability to drive city vehicles
Requires some airfield driving
Qualification
Required
Graduation from high school or the possession of a GED, HiSET or TASC Certificate
Two years' experience performing cashiering, contract monitoring, inspection, or customer service work requiring the explanation of rules, codes, regulations, and procedures
Requires a valid Driver's License at the time of application
Preferred
Minimum of two years customer service experience in a fast-paced environment
Demonstrated ability to handle multiple tasks with constant interruptions
Demonstrates excellent attention to detail
Experience in cataloging, data entry, or warehousing
Excellent team player
Microsoft Office skills, at least at an intermediate level
Excellent communication skills
Experience providing customer service over the phone
Benefits
Competitive medical, dental and vision plans effective within 1 month of start date
Pension Plan (DERP) and Retirement Plan
Accrue 140 hours of PTO within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
Short-Term and Long-Term Disability
CARE Bank, Family Leave Benefits
Employee Assistance Program, Employee Volunteer Program
EcoPass (unlimited free RTD bus/train rides)
Learning and Development Opportunities; Courses and Career Development Resources
Company
City and County of Denver
The City and County of Denver has adopted the ''Adoption of Level Red-Severe Risk'' Public Health Order, as amended by Colorado Public Health.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2.37MKey Investors
Consumer Product Safety CommissionOpportunity Now ColoradoUS Department of Commerce, Economic Development Administation
2024-07-02Grant· $0.08M
2024-03-19Grant· $1.54M
2023-11-09Grant· $0.75M
Leadership Team
Merlin Namuth
Chief Information Security Officer (CISO)
Recent News
Purchaser Business Group on Health
2025-10-14
2025-09-16
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