CBRE · 17 hours ago
Workplace Experience Manager - Mountain View CA
Mountain View, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
3+ years expCBRE is a Fortune 500 leader focused on sustainability and innovative workplace solutions. The Workplace Experience Manager is responsible for managing employees who deliver workplace experience services, ensuring excellent customer service and operational efficiency.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed
Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities
Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions
Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors
Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation
Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed
Ensure support provided by the team is efficient and consistent
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
Qualification
Required
Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered
Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems
Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
Extensive organizational skills with a strong inquisitive mindset
Preferred
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
Benefits
Generous Paid Time Off
Paid Holidays
12 weeks of Paid Parental Leave
Comprehensive Benefits
Access top-notch Medical, Vision, and Dental insurance
Life Insurance
FSA & HSA options
401K matching contributions
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Adam Gallistel
Co-CEO and CIO
Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
Company data provided by crunchbase