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City of Phoenix · 3 hours ago

Support Services Aide - Infrastructure Asset Management Division

Phoenix, AZ

Full-time

Onsite

Entry Level

$18.60/hr - $35.08/hr

2+ years exp

The City of Phoenix is seeking a Support Services Aide for their Collections Division. This position involves performing clerical, accounting, dispatching, and inventory work while providing excellent customer service.

Government

Responsibilities

Creating and maintaining computerized databases

Preparing periodic summary reports

Updating multiple spreadsheets and records

Processing invoices

Tracking work orders and requests for service

Compiling statistics for management reports

Payroll functions

Map reading

Scheduling equipment use

Providing general clerical support

Using base radios and telephones to transmit and/or receive information

Qualification

Clerical work experienceCustomer serviceMicrosoft ExcelEProcurementData entryIndependenceOral communicationWritten communicationTeamworkFlexibility

Required

Two years of responsible clerical work experience which provides the ability to maintain a variety of financial and related records, perform basic mathematical computations, operate base radios/telephone equipment, order and dispense supplies and materials, and deal with the public

All finalists for positions are subject to a criminal background check applicable to the department or position

Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage

Effective oral and written communication

Work cooperatively with other City employees and the public

Provide high levels of customer service in person, over the phone and e-mail

Maintain flexibility to prioritize a heavy workload

Work independently and in a team

Preferred

Use of eProcurement

Providing quality customer service

Working with Microsoft Excel, Word, Publisher and Outlook

Computerized Maintenance Management System data entry

Benefits

Traditional pension with employer and employee contributions, click here for more details: Pension Information

401(a) and 457 plans with employer contributions

Choice of generous medical HMO, PPO, or HSA/HDHP plans

Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

Wellness incentive of up to $720 annually

Dental, vision, and life insurance options

Employer paid long-term disability

Free Bus/light rail pass

Tuition reimbursement program up to $6,500 per year

Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

Federal Student Loan Forgiveness offered through Savi