Berkley Aspire (a Berkley Company) ยท 11 hours ago
Billing Support Specialist
Scottsdale, AZ
Full-time
Hybrid
Entry Level
1+ years expBerkley Aspire is passionate about making excess and surplus lines business easy to transact. They are seeking a Billing Support Specialist to serve as the first point of contact for customer billing questions and assist in the reconciliation of insured accounts and discrepancies.
CommercialCommercial InsuranceFinancial ServicesInsurance
No H1B
Responsibilities
Serve as first point of contact and resolution, via phone and email, for customer billing questions
Day to day processing of billing reports and financial handling, including but not limited to applying lockbox payments, manual payment application, generating refunds, reviewing and applying suspended cash, transferring funds, and investigating failed payment transactions, etc
Foundational support of billing needs and inquiries from internal business partners
Collaborate with Underwriting and Finance teams to recommend updates and process optimizations to increase quality and efficiency of billing function
Special projects as needed
Qualification
Required
1-3+ years of billing and financial transaction processing experience required
Proficiency in Microsoft Word and Excel and typing of a minimum of 50 words per minute are required
Ability to understand priorities and meet deadlines
Strong customer service proficiency, requiring high levels of collaboration and partnership
Exceptional verbal and written communication skills, your communication style is flexible to the situation, you communicate clearly, concisely, and with a purpose
Well organized and able to work independently
Strong attention to detail
Preferred
High school education or equivalent and one to two years insurance experience preferred
Insurance industry experience preferred
Benefits
Medical, Dental and Vision coverage
Employee Assistance Program
Health Savings Accounts
Flexible Spending Accounts
STD
LTD
Life insurance policies
401(k) program
Profit-sharing program
Stock purchase plan
Competitive paid time off
Paid sick time
12 weeks of paid parental leave
Paid holidays
Floating holiday
Paid volunteer time
Company sponsored conferences
Tuition assistance
Internal promotional growth opportunities
Team building
Plum Benefits program
Company
Berkley Aspire (a Berkley Company)
Surplus Lines Made Easy! Who we are: Berkley Aspire provides commercial excess and surplus line solutions exclusively for retail agents and their clients.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Business Journals
2023-03-28
Company data provided by crunchbase