University of North Texas ยท 6 hours ago
Cross-Functional IT Support Specialist
The University of North Texas is a comprehensive university system located in the Dallas-Fort Worth region, and they are seeking a Cross-Functional IT Support Specialist. This role is responsible for deploying operating systems, managing and maintaining student laptops, and serving as the first point of contact for hardware and software issues.
Higher Education
Responsibilities
Building SCCM packages, collections and deploying softwares
Managing windows update server and testing security updates before deploying to laptops
Serve on UNT SCCM committee for CMHT IT Services
Learning and testing new deployment and management methods for easy management of laptops
Troubleshoot day to day issues on laptops both hardware and software
Qualification
Required
Associate's degree in related field and three years of related computing work experience; or any equivalent combination of education, training, and experience
Prior experience with specific systems, equipment and software may be specified as needed by department
Knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment
Ability to operate computer keyboards and to install computer hardware
Ability to assimilate, retain and utilize technical and applications-oriented information
Preferred
Experience building SCCM packages, collections and deploying software
Strong Knowledge and experience with application and package preparation and deployment using SCCM, JAMF or Group Policy
Knowledge and experience creating and deploying Windows system images using SCCM (or OSD, etc.)
Knowledge and experience with Windows Server operating systems
Practical experience with scripting and automation techniques on Windows and/or Mac OS X (Linux) platforms
Considerable experience developing both technical and end-user support documentation
Experience with PowerShell queries
Experience with Dell Management Tools
Company
University of North Texas
Ranked a Tier One research university by the Carnegie Classification, UNT is the flagship of the UNT System and is located in Denton, Texas.